Frequently Asked Questions

Check out our most frequently asked questions below and get the answers you are looking for.

get started

Online Therapy

How old do I need to be to sign up?

Online Therapy

You must be 18 or older to sign up for a group.

How do I access my sessions?

Online Therapy

Upon scheduling your consultation, you will receive a confirmation email which contains a unique meeting link for your initial assessment.

Shortly after your consultation, you’ll receive an email that lets you know which group you will be part of. To access group sessions, you will get a reminder email 24-hours before each session which contains the unique meeting link to join that week’s session.

How do I know my privacy is ensured?

Online Therapy

We use HIPAA compliant information software and video technology that ensures your privacy. Our systems utilize end-to-end encryption to protect your private health information.