Recurring Billing Policy

Our subscription model is a monthly, quarterly, or biannual recurring charge and the billing period begins from the time of registration, as defined by when you enter your payment method. By agreeing to our recurring billing terms, you (“the patient”), are agreeing to the following:

The patient represents and warrants that (i) any credit / debit card information the patient supplies is true, correct and complete, (ii) charges incurred by the patient will be honored by the patient’s credit/debit card company, (iii) the patient will pay the charges incurred in the amounts posted, including any applicable taxes, and (iv) the patient is the person in whose name the credit / debit card was issued and the patient is authorized to make a purchase or other transaction with the relevant credit / debit card and information.

The patient agrees and authorizes the payment method to be billed automatically for the entire subscription length, according to the published pricing on the Grouport Inc. website, which is subject to change at any time. Our current subscription is billed at $140/month, $378 quarterly, or $672 biannually. For the quarterly and Biannual billing schedules, patients receive a 10% or 20% discount respectively to our normal monthly rate, which is reflected in the price quoted above. 

The patient agrees and authorizes the payment method to be billed beginning on the date of registration and subsequently on a monthly, quarterly or biannual basis regardless of whether the initial consultation has been completed or services have been rendered by (including, but not limited to, online group therapy).

If Grouport Inc. is unable to secure funds from the patient’s debit / credit card(s) for any reason, including, but not limited to, insufficient funds in the debit / credit card or insufficient or inaccurate information provided by the patient when submitting electronic payment, Grouport Inc. may undertake further collection action, including application of fees to the extent permitted by law.

The patient has the right to revoke this authorization by completing the full cancellation process in our member portal which starts when clicking the button ‘ Cancel subscription renewal’, and following the cancellation process until the patient receives a confirmation email that confirms “You’ve successfully canceled your membership”. Cancellations should be initiated no later than one business day prior to the scheduled payment date. The patient understands and acknowledges that services may be canceled or withheld if the patient revokes this authorization, and that patient is still responsible for all charges incurred by the patient or otherwise owed to Grouport Inc. This authorization will remain in full force and effect until revoked by the patient or Grouport Inc.

Our Care Team at is always available to resolve any concerns or confusion regarding payment. The patient acknowledges and agrees he or she will not dispute the payment with the credit / debit card company, provided the transactions correspond to the terms indicated in this authorization form.

If you have any other questions, please contact us at