Frequently Asked Questions

Grouport's specialized care groups cost $35 per week, billed at $140 at the start of each monthly billing cycle.

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Grouport's dialectical behavior therapy (DBT) skills group costs $25 per week, billed at $299 for an initial 12-week billing cycle, and then billed $100 at the start of each monthly billing cycle thereafter.

If you are in a specialized care group, your card will be billed $140 at the start of each monthly billing cycle. If you are enrolled in our dialectical behavior therapy skills group, you will be billed $299 for an initial 12-week billing cycle. After your 12-week billing cycle ends, you will be billed $100 at the start of each subsequent monthly billing cycle for an advanced dialectical behavior therapy skills group.

We do not take insurance at this time. For specialized care groups, we can provide you with an invoice every billing cycle, which you can submit to your insurance provider to receive out-of-network reimbursement for our services. The reimbursement amount will vary depending on your insurance provider's policies, so you should check with your provider. However, we've found that most insurance provider's will reimburse at least 85% of the cost of our specialized care groups.You will not be able to receive a reimbursement amount for the dialectical behavior therapy skills group since it is a skills driven group.

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For Specialized Care Groups:

‍You can cancel your subscription at any time. To do so, please cancel your subscription under the 'manage subscription' tab in your member portal. Members must complete the process for their account to be canceled until they receive a confirmation email confirming "You've successfully canceled your membership." Our system will only recognize your account canceled if you complete this process; otherwise, the subscription will remain active.By doing so, you will stop receiving services at the end of your current billing cycle.

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‍For Grouport's Dialectical Behavior Therapy Skills Group:

‍You can cancel your subscription at any time. To do so, please email  support@grouporttherapy.com and they'll send you a form to complete to cancel your skills group membership. Only after submitting that form, will your membership be recognized as canceled; otherwise, the subscription will remain active.By doing so, you will stop receiving services at the end of your current billing cycle.You can view more information on our Recurring Billing Policy.