Online Family Therapy in North Carolina

Each online session spans 60 minutes and is led by a therapist trained in family dynamics. This hour is meant to create a safe and constructive environment for your entire family.

Yes, it is entirely private. Participation is strictly limited to the people in your family you invite. No additional individuals will be present unless you ask for it.

Typically, three or more individuals from a family take part. To maintain focus and allow equal participation, we suggest no more than 12, but if you have more relatives who wish to be involved, they’re absolutely welcome.

If you are not prompted to open a member portal account when signing up, your therapy sessions will happen through a video link that gets emailed to you every week. After you sign up, you’ll receive a confirmation email that includes information about who your therapist is. Then, 24 hours before every scheduled session, you’ll get an email with that week’s specific video link. It’s important to note that this link is different each time.

If you do create a member portal account when signing up, all of your sessions, except for the first consultation, will happen inside that portal. For the first meeting, a confirmation email will be sent to you with a video link. Once that session is over, you’ll access future sessions by logging into your portal homepage and clicking the session link from there.

With thousands of members served, Grouport’s family therapy program stands on a foundation of documented results and credible research. We regularly monitor our therapy outcomes through both internal data analysis and collaborative academic research with respected institutions like Carnegie Mellon University, the University of Essex, and the University of Cologne.

📊 Our Impact:
✅ 80% of members start with moderate to severe mental health symptoms.
✅ 70% see a clinically significant reduction in anxiety & depression within 8 weeks.
✅ 50% achieve remission levels within 8 weeks.
✅ 90% of members would be disappointed if they could no longer access care through Grouport.

Grouport therapy produces results; our collected data has revealed that participants often report feeling better in a shorter amount of time.
‍
This belief in our model is also fueled by the honest words of our members. Day after day, we’re moved by their experiences and inspired by the transformation they describe as a result of joining our therapy groups.
‍
.👉 Read real member stories and testimonials here:
https://www.grouporttherapy.com/our-testimonials

Therapists conducting sessions online use several family therapy models, with each one helping improve conversation, foster closeness, and promote healthier family interactions. Some of the most used techniques are:

• Structural Family Therapy: Highlights how daily interactions shape the family’s emotional environment and helps restructure them to support cooperation and understanding.
• Brief Strategic Family Therapy: Streamlines the therapeutic process by directing attention to patterns of conflict, working with families to rapidly implement actionable strategies.
  
• Narrative Family Therapy: A collaborative effort that helps participants reimagine their roles in the family story, promoting empowerment and emotional healing.
  
• Attachment-Based Family Therapy: Deepens emotional attunement between parents and children, supporting the development of secure, lasting relationships.

• Confidentiality
  The privacy of what’s said in therapy is always protected. No one outside the session has access to the details without permission.
• Respectful communication
  Creating a respectful environment begins with communication. Therapists may teach techniques like “I” statements to reduce conflict and promote understanding.
  
• Clear roles and responsibilities
  When families lack clarity about expectations, misunderstandings follow. Therapy can help each person understand their role more clearly and take accountability.
  
• Healthy boundaries between family members
  To ensure emotional well-being, therapists guide families to establish proper boundaries. These can involve everything from respecting alone time to supporting without overreliance.
• Respect for cultural and individual differences
  The therapist acknowledges and values the various cultural influences and personality traits within the family. Together, families learn to honor what makes them unique.

Online family therapy helps improve the lives of diverse families, such as those with young children, adult brothers and sisters, step-relations, multi-generational living groups, and families balancing caregiving roles. Therapy helps improve communication, nurture emotional connection, and build understanding, no matter your stage in life.

It may be a helpful solution if your family is:

• Experiencing difficulty resolving recurring arguments or breakdowns in family conversations
• Adapting to difficult life events such as separation, bereavement, relocation, or changing caregiving responsibilities
  
• Confronting the emotional or logistical challenges tied to chronic illness, mental health issues, or substance abuse
  
• Attempting to rebuild trust and communication among parents, children, or siblings
• Realizing that one-on-one counseling hasn’t addressed issues embedded in family systems
• Trying to overcome the effects of old trauma or entrenched generational beliefs
• Interested in working collaboratively to build a more functional and caring family dynamic

Therapy offers an opportunity for growth at any time, whether you're rebuilding or simply looking to stay strong together.

At Grouport, keeping your information safe is a core priority. We use secure systems that comply with HIPAA standards, and all sessions are encrypted to protect your data.

✅ HIPAA-Compliant – We follow strict privacy regulations to safeguard your data.
✅ End-to-End Encryption – Ensures that your sessions remain completely private and secure and that our systems protect your private health information

We only share information when you authorize it, and we maintain strict confidentiality in every aspect of your care.

Grouport offers a simple pricing model for family therapy: $160 per session. For families attending four sessions a month, the total is $640. This cost is below the national average in the U.S., where sessions typically cost between $175 and $300.

$160 per week ($640/month) – billed monthly

• Covers 4-5 sessions per month at the same flat monthly rate
• On average, sessions cost $148 each over time
  

✅ Discounts available when adding multiple sessions per week.

You can choose to pay your family therapy:
‍
✅ Monthly – Standard rate, billed every month.
✅ Quarterly (Save 10%) – Billed every 3 months.
✅ Biannually (Save 20%) – Billed every 6 months.

Your selected plan will renew automatically based on the payment schedule you choose, and some plans offer flexibility with weekly or biweekly appointments.

Grouport’s mission is centered around expanding access to therapy by keeping our services affordable without compromising quality. Our pricing is strategically lower than the national average, and due to the way calendar months are structured, your overall cost per session becomes even more favorable. Because some months include a fifth weekly session while your monthly charge stays constant, the average cost of sessions over time is reduced. With months averaging around 4.33 weeks, clients receive added value during longer months.

✅ Family Therapy: Averages $148 per session ($640/month) (vs. $175-$300 per session elsewhere)

💡 Even More Savings:

• Extra discounts when adding more sessions per week.
• Pay quarterly (save 10%) or biannually (save 20%) for even lower rates

Currently, we are an out-of-network provider. While we do not accept direct insurance payments at this time, we strive to keep costs reasonable. Each 60-minute family therapy session is priced at $160. This is significantly less than the U.S. average, where sessions typically range between $175 and $300 depending on the provider. Factoring in months with five sessions at the same monthly price, the average session cost comes out to approximately $148 when calculated across the year.

If you carry out-of-network benefits through your insurance provider, we can support you by supplying an invoice at the close of each billing period. You can use this to request reimbursement directly from your insurance. Since the amount reimbursed depends on your individual insurance plan, we recommend contacting your provider to confirm what portion, if any, they may cover.

Yes, you can revise your subscription whenever needed. Whether it’s to increase your sessions, reduce your meeting frequency, or shift to another billing schedule, those changes will be implemented immediately.

✅ Upgrading your plan

•  Adding more sessions per week (e.g., 1 session/week → 2 sessions/week).
• Switching to a longer billing cycle (e.g., Monthly → Quarterly).
• You’ll be charged a prorated difference based on the time remaining in your current plan.

✅ Downgrading your plan

• Reducing the number of sessions per week (e.g., 3 sessions/week → 1 session/week).
•    Switching to a shorter billing cycle (e.g., Quarterly → Monthly).
•    This will result in a credit applied to your next renewal.

If you want to cancel, you can do so at any time. Once canceled, your plan stays active through the end of your current monthly billing cycle. To cancel, send an email to support@grouporttherapy.com. Our support team will send you a cancellation form that must be completed in order to formally end your family’s membership.

Unless the form is submitted, your membership will stay active. Once the form is returned and processed, services will be discontinued after the current billing month ends.

✅ No long-term commitment – cancel whenever you need.
✅ Full access through your last monthly billing period after canceling.

If your family needs to modify a particular session from time to time, we ask that you inform your therapist in advance so you can coordinate a new time together for that week. Keeping these changes to a minimum is encouraged to ensure a stable therapy routine and simpler scheduling. If your family undergoes a broader scheduling change that makes your regular weekly time unworkable, your therapist and our scheduling team will help find a new recurring time that better matches your ongoing availability.