Commonly Asked Questions about Grouport

At Grouport, we believe specialized, high-quality therapy should be accessible and affordable to everyone.

And because licensed professionals charge $100 an hour minimum, we knew that millions of people were missing out on critical mental health care because of this limitation.

We wanted to be the ones to fill that gap.

Our group therapy sessions combine the guidance of a specialist with the empowerment of a small group of people who share the same situation.

This creates the ideal setting for contextualizing and relating to your challenges, learning necessary coping techniques, and reaffirming your commitment to therapy.

A healthier, happier you is right around the corner. Your personalized experience at Grouport is just a click away.

But of course, we know you’ll have questions about how it all works. So read on to see our most commonly asked questions answered:

How old do I need to be to sign up?

Over 18

What is the initial consultation?

This is the very first step after you sign up.

It is a 20-minute, one-on-one assessment led by a trained mental health professional. The purpose is to understand your unique situation so that we can match you with a group that best suits your needs.

How long are group sessions?

60 minutes

How frequent are group sessions?

Once a week, at the same time each week


How many people are in a group?

Maximum of 12 people and 1 licensed therapist

Are Grouport’s therapists licensed?

Absolutely! Our network consists of licensed psychologists and social workers, all of whom practice proven, evidence-based methods.

What do Grouport’s therapists treat?

Anxiety, Depression, Trauma & PTSD, OCD (Obsessive Compulsive Disorder), Relationships, Grief and Loss, Chronic Illness, Substance Abuse, Borderline Personality Disorder, and DBT (Dialectical Behavior Therapy)

How much does Grouport cost?

Grouport costs only $35 a week and you can cancel at the end of any billing cycle if you’re not satisfied with what you’re getting out of it.

That’s right, we don’t hold a contract over your head or charge ridiculous cancellation fees. If group therapy isn’t for you, we respect that.

Do I need to use my real name during group sessions?

No. Grouport only shares your name with your therapist. You can remain anonymous with your fellow group members by choosing to go by a nickname.

Do I have to talk during the group?

You do not need to talk during the group if you don’t feel 100% comfortable. If you want, you can just listen and observe.

What if I’m not comfortable sharing my thoughts in a group setting?

You certainly don’t have to, but the initial consultation ensures that your group members are people who share your exact same condition or mental health challenge.

Additionally, each therapist establishes confidentiality at the start of the session to help everyone feel safe in the group.

How do I access my sessions?

When you book your initial consultation, you will receive a confirmation email with a unique meeting link for your one-on-one assessment with a trained professional.

Shortly after your consultation, you’ll receive a welcome email that lets you know which group you will be part of.

Then, a reminder email will go out 24-hours before each weekly session with a unique meeting link for your group.

Remember…

It’s tough to be vulnerable about the burdens we carry, and it’s scary to admit we need help outside of ourselves. But the strength and bravery to reach out to others when we’re hurting is the first and most powerful step in recovery.

It’s our duty at Grouport to make your burdens a little lighter.

December 13, 2021

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