Individual therapy that arrives faster than a Better Access referral.

For group sessions, most clients select their group directly upon signing up so they are matched right away. For private therapy sessions, like individual therapy or couples therapy etc. most clients are matched with a licensed therapist within 24- 72 hours of signing up. This quick turnaround is one of Grouport's key advantages over traditional in person therapy, where wait times average 8-12 weeks nationally. A dedicated care coordinator will get in touch with you upon signup to get you situated with the care that fits your schedule and goals. Once matched, you'll receive access to your sessions either through our member portal or through weekly session links that are emailed to your inbox 24-hrs before each session. You can typically schedule your first session within the same week upon signing up allowing you to start therapy right away rather than waiting months.

We don't currently accept insurance directly. Grouport provides affordable care without pre-approvals or referrals. If you have out-of-network benefits, you may be able to submit for reimbursement depending on your plan. We can provide receipts upon request that you can submit for out of network reimbursement.

Many Grouport clients successfully get reimbursed through their out-of-network mental health benefits. Upon request, we can provide a detailed superbill that you can submit to your insurance company for reimbursement. Reimbursement rates typically range from 50-80% depending on your specific plan. To determine your out of network reimbursement coverage, call or email your insurance company and ask: "What are my out-of-network mental health benefits?" and "What percentage do you reimburse for out-of-network therapy (for the specific service you’re interested in)?"

Yes. Grouport therapists are trained across the full spectrum of mental health concerns including anxiety disorders, depression, trauma and PTSD, OCD symptoms, grief and loss, chronic stress and burnout, relationship and family dynamics, and general life transitions. At intake, you share what you're working on, and we match you with a therapist whose training and clinical style fits your needs. Modalities include CBT, DBT skills, ACT, psychodynamic, and integrative approaches.

Yes. All Grouport individual therapy sessions are fully HIPAA-compliant and confidential. The video platform is encrypted, session notes are stored securely, and your therapist follows the confidentiality standards required by their state licensing board. The only exceptions are legally-required duty-to-warn situations (imminent danger to self or others, suspected abuse of a child or vulnerable adult), which apply to any licensed therapist regardless of setting.

Yes. Many Grouport therapists are trained in trauma-informed care and specialized modalities like CBT for trauma, DBT skills, ACT, and other evidence-based approaches. For trauma work, the consistent one-on-one relationship with a licensed therapist and the ability to work at your own pace are both important. If you need EMDR specifically (a modality that some clinicians only deliver in-person), we can help identify whether it's a fit and refer accordingly, but many trauma symptoms respond well to the modalities Grouport therapists deliver via video.

Grouport individual therapy complements psychiatric care but does not replace it. If you are seeing a psychiatrist for medication management, ongoing psychotherapy with a Grouport licensed therapist can integrate with your psychiatric treatment. Your therapist can coordinate with your prescriber as needed. For conditions that require intensive psychiatric management (acute crisis, severe symptoms not stabilized on medication), individual therapy alone may not be sufficient — a higher level of care through your local system or an IOP may be more appropriate.

Trauma from abuse, assault, violence, accidents, natural disasters, war, or other experiences affects people globally. Trauma therapy addresses PTSD symptoms, helps you process traumatic memories, and supports healing. Trauma is trauma regardless of where it happened or what cultural context you're in.

Substance use problems are common everywhere. Different substances are more common in different places, but addiction follows similar patterns. Therapy addresses underlying reasons for substance use, helps develop coping skills, and supports recovery. Some countries have more treatment resources than others, but therapy is helpful regardless.

Specialized therapy (EMDR, DBT programs, eating disorder treatment, intensive outpatient programs) often costs more than general therapy. The good thing though is Grouport charges the same rates for therapy irrespective of the type of specialization, meaning the cost is just by the type of therapy service if you’re doing group therapy, individual therapy, couples therapy, family therapy, IOP, a combination of things, or a self guided program. Sometimes intensive but expensive treatment upfront saves money long-term by resolving issues faster than years of regular therapy.

Grouport Individual Therapy is a strong fit if you want a fully private conversation with a licensed clinician rather than a shared setting. Sessions are one-on-one, 45 to 50 minutes, delivered by HIPAA-compliant video in English at $103 per weekly session or $448 per month. You are paired with a licensed psychologist, LCSW, LMHC, LMFT, LPC, PsyD, or PhD, and after intake you can start right away, avoiding the three to six month psychologist waits documented across Sydney, Melbourne, Brisbane, and Perth.

Yes. Grouport Individual Therapy is fully video-based, so residents of Modified Monash 5 to 7 areas, including the Northern Territory, the Kimberley, and Cape York, can connect with a licensed clinician from home without fly-in-fly-out trips or long drives to a regional centre. Sessions run 45 to 50 minutes on HIPAA-compliant video in English at $103 weekly or $52 every other week. After intake you match with a licensed therapist and start right away, scheduled around AEST, ACST, or AWST.