Individual Therapy in Colombia, Without the EPS Authorization Wait.

No, your online therapy sessions are completely private. The video connection is encrypted end-to-end, meaning only you and your therapist can see and hear the session. Grouport staff don't have access to view your sessions, and the content isn't recorded or monitored. For your privacy, we recommend attending sessions from a private location where you won't be overheard or interrupted. If you live with family or roommates, consider using headphones and choosing times when you have privacy. You're always in control of your camera and microphone and can turn them off if needed.

Yes, all payment information is processed through secure payment systems that meet banking industry security standards. Your credit card information is encrypted and stored by our payment processor. Grouport staff never see or have access to your full card details, we only see the last 4 digits for billing purposes. The same security protocols used by major retailers and banks protect your payment data. You can safely update your payment method on file at any time.

No, your employer cannot see that you're using Grouport unless you tell them. Even if you're using employer-provided insurance for reimbursement, HIPAA laws prevent insurers from sharing details about your mental health care with your employer. Your employer might see that you filed an insurance claim for "mental health services," but they won't see provider details, session notes, or any information about your care. If you're paying out-of-pocket or using an HSA/FSA, there's no connection to your employer at all beyond the general use of benefits.

Yes, individual therapy is valuable during divorce for processing grief and loss, managing anxiety and overwhelming emotions, making important decisions (custody, finances, living arrangements), coping with change and uncertainty, addressing anger or resentment productively, supporting children through the transition, establishing your identity outside the marriage, managing conflict with your ex, and planning for your post-divorce life. Divorce is one of life's most stressful experiences, and therapy provides essential support during this transition. Your therapist maintains neutrality about divorce decisions but supports you through whatever you choose. Many people attend therapy intensively during divorce then reduce frequency after things stabilize.

Difficulty opening up is common, especially early in therapy. Good therapists understand this and create safety gradually. Strategies that help include starting with less vulnerable topics and working up to harder issues, remembering therapy is confidential and judgment-free, understanding your therapist has heard everything before, recognizing that opening up gets easier with practice, telling your therapist directly "I have trouble opening up" (this itself is opening up), writing thoughts if speaking feels hard, and remembering therapy moves at your own pace. Many people who initially feel like they can't open up eventually do. Trust develops over time. Your therapist watches for signs you're holding back and gently encourages exploration without forcing disclosure.

Yes, therapy helps with work-related stress through developing boundaries between work and personal life, stress management and relaxation techniques, addressing perfectionism or overwork patterns, deciding whether to stay in your job or make a change, improving work relationships and communication, managing difficult bosses or colleagues, coping with toxic work environments, recovering from burnout (fatigue, cynicism, ineffectiveness), addressing imposter syndrome, and exploring values around work-life balance. Your therapist helps you understand what's within your control versus what's systemic. For burnout, therapy is most effective combined with actual changes in work situation or hours and therapy can help you navigate that.

Yes, many people continue therapy as part of their wellness routine. You don’t just stop going to the gym after you see results, but it's typically about how can you maintain the consistency to see sustained results over time. Many people continue with ongoing support to prevent relapse and work on personal growth, or to manage chronic conditions. So you can continue therapy for as long as you're benefiting and the duration at which you partake in therapy is totally a personal decision. Your therapy or treatment plan can likely change over time, and the topics that you're focusing on can certainly be different at different junctures. So trust what’s best for you, and if you want your therapist to weigh in on whether you should continue, stop, or do something different they can absolutely be a sounding board to discuss that through with you and help you make an informed decision.

Many countries have strong stigma around mental health care. Therapy might be seen as shameful or only for crazy people. This is far from the truth. Online therapy offers privacy, you can get help without anyone in your community knowing. Working through internalized stigma with your therapist is part of the process. Seeking help is actually a sign of strength.

Some countries have limited mental health infrastructure, long waiting lists, or services that don't meet your needs. Online therapy provides access to quality care regardless of what's available locally. Many people use Grouport specifically because local options are inadequate. Our therapists specialize across the full range of mental health diagnoses and life challenges, so whatever you’re dealing with we’ll be able to get you situated with an individual therapist or in group therapy that’s right for your needs.

No, group costs less because the therapist's time is divided among multiple people, not because it's inferior. Online group therapy is highly effective for many issues. Some things groups do better than individual therapy include peer support, social skills practice, normalizing experiences and much more. It's different, and serves a different functional purpose that is usually a material driver of improved therapeutic progress. Cost doesn't determine effectiveness.

After a brief intake you match with a licensed clinician right away, such as a psychologist, LCSW, LMHC, LMFT, LPC, or PsyD, and start your first 45-minute one-on-one video session over a HIPAA-compliant link. Because Colombia sits in COT (UTC-5) year-round with no daylight saving, evening slots line up cleanly with US Eastern hours. Sessions run via HIPAA-secure video, so all you need is a private room and a stable connection in Bogotá, Medellín, Cali, or anywhere else in the country.

Grouport Individual Therapy is $103 per weekly 45-minute session, or $448 per month, with a $224 per month every-other-week option. For professionals, returning migrants, and international students in Bogotá, Medellín, and Cartagena, that is a predictable private-pay path with a licensed clinician, avoiding the roughly 9-week EPS authorization wait and the travel typically required to reach specialist care concentrated in a few major cities. Sessions run via HIPAA-secure video over a HIPAA-compliant video link.