English-Language Individual Therapy for Every County in Kenya.

If you experience technical difficulties, first try refreshing your browser or reconnecting to your internet. If that doesn’t work, try a private browser, a different web browser, or try joining from another device. Your therapist will be there while you try to reconnect. If problems persist, contact our technical support team by emailing them at support@grouporttherapy.com. We can often resolve issues quickly. We also recommend testing your connection a couple of minutes before your session to prevent any issues.

Yes, all payment information is processed through secure payment systems that meet banking industry security standards. Your credit card information is encrypted and stored by our payment processor. Grouport staff never see or have access to your full card details, we only see the last 4 digits for billing purposes. The same security protocols used by major retailers and banks protect your payment data. You can safely update your payment method on file at any time.

Most clients begin noticing improvements within 8-12 sessions, though this varies based on your goals and situation. Grouport research shows that 70% of clients improve significantly within 8 sessions. Some issues (like learning specific coping skills for anxiety) may show progress quickly, while others (like healing from trauma or changing long-standing relationship patterns) take longer. Your therapist will discuss realistic timelines and measurable goals during your first few sessions, and you'll regularly review progress together to ensure therapy remains effective and on track with your goals.

Our care coordinators can help you figure out the right fit. During intake, you'll answer a few questions about what you're working on, how it's affecting your life, and what kind of support you're looking for. If individual therapy is the right fit, we'll match you with a therapist. If a different service would help you more (Grouport also offers online group therapy, couples therapy, family therapy, and an intensive outpatient program), we'll direct you to that option. There's no obligation and no cost to explore what's right for you.

Weekly sessions are the standard for individual therapy and what most Grouport clients start with. This cadence gives you enough time between sessions to try what you're working on in the real world, while keeping the momentum of the therapeutic work. Every-other-week sessions are available at a reduced monthly rate ($224/month) once you and your therapist agree that pacing fits your needs. Twice-weekly is available for clients in more acute stages of work at additional cost. You and your therapist decide what cadence fits.

Generally no. Working with two therapists at the same time (one online, one in-person) can create conflicting therapeutic direction and dilute the effectiveness of both. If you're transitioning from an in-person therapist and want to try online with Grouport, or vice versa, that's fine — many clients do. But sustained parallel therapy with two therapists is not recommended. If you need specialty care that your primary therapist doesn't offer (e.g., a psychiatrist for medication), that's a different situation, and coordinated care is welcomed.

This is so rare that it almost never happens. In the very rare chance it does, talk to the therapist and talk to our care coordination staff if it happens. They will assist you and If you’re not comfortable in the group, you can always switch individual sessions at any time. In the end of the day, the main thing that we’ll work with you on is to ensure that you're happy with your group fit.

Academic pressure affects students everywhere, though it varies by culture and education system. Whether you're dealing with exam stress, family pressure about grades, competitive academic environments, or fear of failure, therapy helps with the anxiety and perfectionism that academic pressure creates.

Family pressure about career, marriage, children, or life choices exists across cultures. Some cultures have particularly intense family expectations. Therapy helps you navigate family pressure, set boundaries, and make choices that are right for you even when family disagrees.

Try online group therapy first. It costs less. Use HSA/FSA if you have it. Submit for insurance reimbursement if you have out-of-network benefits. Some people do therapy every other week instead of weekly to reduce cost. When combining things we also provide discounts to make it more affordable.

Kenya's GNI per capita sits around $2,070 (Atlas) or $6,500 PPP, and private psychology sessions in Nairobi are typically paid out-of-pocket since the Social Health Authority covers limited mental health benefits. Grouport Individual Therapy is $103 per weekly session, or $448 monthly, with an every-other-week option at $52 per session ($224/month). Each 45 to 50 minute session is one-on-one video with a licensed psychologist, LCSW, LMHC, LMFT, LPC, PsyD, or PhD, giving Nairobi, Mombasa, and Kisumu professionals a predictable monthly cost with no travel to the capital required.

Public sector waits for outpatient psychiatric care in Kenya commonly run 20 weeks or more, and with roughly 100 psychiatrists serving over 56 million people, specialist care outside Nairobi often means traveling to the capital. Grouport Individual Therapy skips that queue entirely: after a short intake you match with a licensed clinician and start right away over HIPAA-compliant video in English. Sessions are 45 to 50 minutes, weekly, and East Africa Time (UTC+3) overlaps late morning into afternoon with US Eastern Time, giving flexible evening and daytime scheduling.