Online Individual Therapy for Spain Residents.

Yes, all payment information is processed through secure payment systems that meet banking industry security standards. Your credit card information is encrypted and stored by our payment processor. Grouport staff never see or have access to your full card details, we only see the last 4 digits for billing purposes. The same security protocols used by major retailers and banks protect your payment data. You can safely update your payment method on file at any time.

No, your employer cannot see that you're using Grouport unless you tell them. Even if you're using employer-provided insurance for reimbursement, HIPAA laws prevent insurers from sharing details about your mental health care with your employer. Your employer might see that you filed an insurance claim for "mental health services," but they won't see provider details, session notes, or any information about your care. If you're paying out-of-pocket or using an HSA/FSA, there's no connection to your employer at all beyond the general use of benefits.

When you submit for insurance reimbursement, we provide a superbill that includes: your name, therapist's name and credentials, dates of services rendered, cost paid per session, and any other relevant information needed for reimbursement.

Most people have multiple issues (anxiety and relationship problems and work stress), this is totally normal. Your therapist helps prioritize which issue is causing the most distress right now, which needs immediate attention for safety, what order makes logical sense (sometimes addressing one issue resolves others), and what you feel most motivated to work on. Many issues are interconnected and working on anxiety often improves relationships while relationship therapy reduces stress. You don't need to fix everything simultaneously. Start with one primary focus and let other issues naturally emerge. Your therapist maintains awareness of all concerns even when focusing on one. Treatment plans adjust as priorities change over time.

Yes, coordinated care often provides the best outcomes. Many people see a therapist for therapy plus a psychiatrist for medication, a therapist plus a support group, individual therapy plus couples therapy, therapy plus a dietitian for eating disorder treatment, or therapy plus a medical doctor managing chronic illness. Your therapist can coordinate with other providers (with your permission) to ensure consistent treatment. Let your therapist know about all your providers so they can collaborate when helpful. Therapy integrates well with other treatments and often enhances their effectiveness. Your therapist may recommend adding specific providers if they identify needs outside their scope. Additionally, working with multiple providers can be helpful when more intensive care is needed to address pervasive symptoms.

If you're experiencing a mental health crisis between sessions (suicidal thoughts, severe panic, dangerous urges), contact your country's local emergency services or a national crisis line immediately. Nearly every country operates one, typically free and staffed 24/7. A quick internet search for 'suicide crisis line' plus your country name surfaces the current number, and your therapist can also help you save that number during your first session. These services provide the immediate help therapy cannot. You can also message your Grouport therapist through the app, but response time is typically 24-48 hours and is not appropriate for immediate crises. After the crisis passes, tell your therapist what happened in your next session. They will create a crisis plan with resources specific to where you live, coping skills, and escalation steps to use before crises reach emergency levels again.

Yes, therapy addresses loneliness through understanding barriers to connection (social anxiety, past rejection, fear of vulnerability, lack of social skills), developing social skills and conversation strategies, identifying where to meet people aligned with your interests, addressing beliefs preventing connection ("I'm not interesting," "people don't like me"), processing past relationship hurts affecting current openness, building confidence to initiate social contact, and creating accountability for trying social opportunities. Your therapist might give homework like attending events or practicing specific social behaviors. Therapy also addresses whether loneliness stems from lack of relationships or feeling disconnected in existing relationships. The therapeutic relationship itself can help you practice vulnerable connection.

Religious doubt, faith crises, conflicts between your identity and religious teachings, or pressure from religious community all create distress. Therapy provides space to explore these questions without judgment. Your therapist respects your religious background while supporting your wellbeing.

Seasonal affective disorder happens in many countries, especially those with long dark winters or extreme seasonal changes. Therapy combined with light therapy, lifestyle changes, and sometimes medication helps you manage seasonal depression. Where you live affects light exposure and seasons differently.

Grouport's individual therapy is $103 per session on average ($448/month), and we don't require proof of income — anyone who can cover the subscription can join. For members on disability benefits with tighter budgets, the every-other-week option at $224/month cuts costs roughly in half while keeping continuity with the same therapist. Many countries let disability benefits be applied toward mental health care, and some governments offer supplemental mental health support for disabled residents — your country's social services or your case worker can point you to programs specific to where you live. Our care coordinator can help you plan a sustainable fit within your monthly budget.

A standard Spanish fibre or 4G connection is more than enough. Home fibre in Madrid, Barcelona, Valencia and Seville routinely delivers hundreds of megabits, and coverage extends across the Balearics and Canary Islands. Your weekly 45 minute one-on-one video session with a licensed clinician runs on HIPAA-compliant video that only needs a stable few megabits, a laptop or phone, and headphones for privacy. At $103 per weekly session or $448 per month, you can join from a flat in Chueca or a coastal apartment in Tenerife with the same reliability.

Grouport clinicians work across a wide span of hours, so evenings on mainland Spain and the Balearics (CET/CEST, UTC+1/+2) are well covered, and residents in the Canary Islands (WET/WEST, UTC+0/+1) get an extra hour of runway before US-based therapists log off. After a short intake you match with a licensed psychologist, LCSW, LMHC, LMFT, LPC, PsyD or PhD and start right away, booking a recurring weekly 45 minute slot that fits your Madrid workday or your Las Palmas evening at $103 per session on average.