Individual therapy for Tokelau's three atolls, delivered by satellite.

Getting started is easy. First, visit grouporttherapy.com and click "Get Started". This will take you to https://www.grouporttherapy.com/service-types, to first select which type of therapy you’re interested in and to complete a brief intake form about your therapy goals and preferences. Then, we'll match you with a licensed therapist/your group based on your needs and any specific requests you may have. After signing up, a care coordinator will get in touch with you via email &/or phone to walk you through available therapists and scheduling. You’ll make the final choice about your care, including which therapists you’ll meet with and when based on your preferences and schedule. You'll then be confirmed for your sessions, and be able to attend your sessions weekly over video chat.

For group sessions, most clients select their group directly upon signing up so they are matched right away. For private therapy sessions, like individual therapy or couples therapy etc. Most clients are matched with a licensed therapist within 24- 72 hours of signing up. This quick turnaround is one of Grouport's key advantages over traditional in person therapy, where wait times average 8-12 weeks nationally. A dedicated care coordinator will get in touch with you upon signup to get you situated with the care that fits your schedule and goals. Once matched, you'll receive access to your sessions either through our member portal or through weekly session links that are emailed to your inbox 24-hrs before each session. You can typically schedule your first session within the same week upon signing up allowing you to start therapy right away rather than waiting months.

We want you to feel comfortable with your therapist, so switching therapists is always an option at any time. Simply contact our support team at support@grouporttherapy.com, and we'll match you with a different therapist from there. We’ll present you alternative therapist options and time slots that fit your preferences, and you’ll ultimately select which therapist you’d like to switch to. So the choice is always yours in terms of who you are meeting with and when. We understand that therapeutic fit is personal and that finding the right fit is essential, so we’ll be happy to work with you to ensure you’re in the optimal fit and are satisfied with your care. This type of flexibility that we provide in switching therapists or groups easily is one of the many benefits of Grouport. You can switch as many times as needed to find the right match.

Most people have multiple issues (anxiety and relationship problems and work stress), this is totally normal. Your therapist helps prioritize which issue is causing the most distress right now, which needs immediate attention for safety, what order makes logical sense (sometimes addressing one issue resolves others), and what you feel most motivated to work on. Many issues are interconnected and working on anxiety often improves relationships while relationship therapy reduces stress. You don't need to fix everything simultaneously. Start with one primary focus and let other issues naturally emerge. Your therapist maintains awareness of all concerns even when focusing on one. Treatment plans adjust as priorities change over time.

Yes, coordinated care often provides the best outcomes. Many people see a therapist for therapy plus a psychiatrist for medication, a therapist plus a support group, individual therapy plus couples therapy, therapy plus a dietitian for eating disorder treatment, or therapy plus a medical doctor managing chronic illness. Your therapist can coordinate with other providers (with your permission) to ensure consistent treatment. Let your therapist know about all your providers so they can collaborate when helpful. Therapy integrates well with other treatments and often enhances their effectiveness. Your therapist may recommend adding specific providers if they identify needs outside their scope. Additionally, working with multiple providers can be helpful when more intensive care is needed to address pervasive symptoms.

If you're experiencing a mental health crisis between sessions (suicidal thoughts, severe panic, dangerous urges), contact your country's local emergency services or a national crisis line immediately. Nearly every country operates one, typically free and staffed 24/7. A quick internet search for 'suicide crisis line' plus your country name surfaces the current number, and your therapist can also help you save that number during your first session. These services provide the immediate help therapy cannot. You can also message your Grouport therapist through the app, but response time is typically 24-48 hours and is not appropriate for immediate crises. After the crisis passes, tell your therapist what happened in your next session. They will create a crisis plan with resources specific to where you live, coping skills, and escalation steps to use before crises reach emergency levels again.

Yes, therapy addresses loneliness through understanding barriers to connection (social anxiety, past rejection, fear of vulnerability, lack of social skills), developing social skills and conversation strategies, identifying where to meet people aligned with your interests, addressing beliefs preventing connection ("I'm not interesting," "people don't like me"), processing past relationship hurts affecting current openness, building confidence to initiate social contact, and creating accountability for trying social opportunities. Your therapist might give homework like attending events or practicing specific social behaviors. Therapy also addresses whether loneliness stems from lack of relationships or feeling disconnected in existing relationships. The therapeutic relationship itself can help you practice vulnerable connection.

Burnout from work, caregiving, activism, or other demands affects people globally. Symptoms are similar across cultures, exhaustion, cynicism, reduced effectiveness. Therapy helps you address burnout, set boundaries, and figure out if you need to change your situation or just change your relationship to it.

Social anxiety, fear of social situations, worry about judgment, avoidance of social interaction is common to experience. Cultural norms affect what situations trigger anxiety, but the core condition is the same. Therapy uses evidence-based approaches to treat social anxiety regardless of cultural context.

A superbill is a detailed receipt with information your insurance needs for reimbursement. You submit this to your insurance company's out-of-network claims process. They review it and reimburse you based on your plan's out-of-network mental health benefits.

Yes. Tokelau observes UTC+13, the same clock as New Zealand summer, so Grouport's Asia-Pacific evening slots and later US evening times land in workable local windows outside the government workday and evening church activities. Weekly 45-minute one-on-one video sessions meet at a fixed time each week, so you can plan around Taupulega meetings and family obligations. Sessions run over the satellite broadband recently deployed across all three atolls, and you can start right away after matching with a licensed therapist for $103 per session on average, billed at $448 per month.

Grouport's licensed therapists lead structured, skills-based one-on-one sessions in English, which complements the Taupulega and church channels most Tokelauans already rely on. Since English is the co-official language of government and school across the atolls, Grouport's delivery aligns with how many Tokelauans and the New Zealand diaspora already communicate in formal settings. The HIPAA-secure video format keeps conversations private from the tight-knit atoll community, and weekly 45-minute one-on-one sessions offer a confidential space to work through mental health for $103 per session on average, billed at $448 per month.