Expert 1:1 Care

Online Individual Therapy Across New Caledonia.

Individual therapy in New Caledonia currently means either sitting through a twelve-week queue at the Centre Hospitalier Spécialisé Albert Bousquet in Nouméa or trying to find a private psychologist with an open slot and English-language capacity, which is nearly impossible outside the capital. Grouport removes both barriers. Residents from Anse Vata to Wé on Lifou are matched with a licensed clinician for weekly one-on-one video sessions at $103 per session ($448 per month), delivered over HIPAA-compliant video in English, with an immediate start. No inter-island flight, no CAFAT prescription pathway, no wait. Online therapy New Caledonia clients can rely on, priced predictably in USD, with the same therapist week over week.

Greeting

Mental Health Access Snapshot: New Caledonia.

Understanding the landscape of mental health care access and the challenges
residents face.

Mental Illness Prevalence

18.7% of New Caledonian adults live with a mental health condition each year, reflecting the ongoing need for accessible therapy options.

Wait Time

12 weeks the average wait to secure a first mental health appointment in New Caledonia's public system, an interval during which symptoms often deepen.

Median Household Income

$30,622 median household income in New Caledonia, shaping what households can allocate to private mental health care.

Percentage Who Need Therapy

70.6% of New Caledonian adults with a mental health condition do not receive formal specialist treatment.

Provider Shortage

84% of New Caledonia's mental health workforce falls short of what is needed to fully meet population demand for specialist care.

Mental Health Providers per 100k Residents

7.80 per 100,000 mental health workers in New Caledonia, a density that shapes availability, wait times, and access across the country.

Read the numbers together and the case for a one-on-one online option becomes hard to argue against. A workforce density of 7.8 mental health workers per 100,000 residents means the territory has roughly twenty-two specialists for a population of nearly 293,000, which is what drives the twelve-week intake queue in the first place. Around 70 percent of New Caledonia adults with a mental health condition never reach formal specialist care under those conditions, and the high-income household median masks sharp provincial disparity. Grouport's individual therapy model is built for exactly this profile: licensed clinicians who sit outside the local workforce entirely, weekly one-on-one video sessions in English, a predictable USD subscription, and an immediate start that turns the twelve-week wait into a matter of days.

UNDERSTANDING THE CHALLENGE

Why Individual Therapy Fits New Caledonia.

The Problem

New Caledonia's mental health infrastructure was built around the Centre Hospitalier Territorial in Noumea, but the archipelago's geography makes centralization a structural weakness. Residents on Lifou, Mare, Ouvea, or the Isle of Pines face inter-island flights or lengthy ferry crossings just to reach the sole tertiary psychiatric unit. With only 7.8 workers per 100,000 people, even Greater Noumea's 200,000 residents contend with 12-week waits, and the northern communes of Poum, Ouegoa, and Kaala-Gomen effectively have no in-territory specialist coverage at all.

The Impact

Twelve weeks does not read as long on paper. Sit with it as a working adult in Nouméa, and it becomes a full quarter of showing up to a desk while an unaddressed anxiety pattern or depressive episode compounds. Sleep frays, focus at work slips, relationships take on background weight. For a resident in the Northern Province, add a domestic flight from Koné or Koumac to the calendar just to attend a single intake. By the time a first session arrives, the presenting concern has often widened, and what could have been managed in a handful of weekly conversations now requires a longer course of care. Grouport short-circuits that trajectory. A New Caledonia client can be in their first session with a licensed therapist within days of reaching out, at the moment the friction is smallest and change is easiest.

The Solution

One-on-one online therapy solves the specific problem New Caledonia's system creates. With just 7.8 mental health workers per 100,000 residents, the territory does not have the practitioner base to give every adult who needs weekly care a private hour with a specialist. Grouport sidesteps that math entirely by pairing each New Caledonia client with their own licensed therapist over HIPAA-compliant video. Sessions run 45 minutes, focused only on the person on the screen. That means a client in Nouméa working through work stress, or someone in Koné processing grief, gets the full undivided attention of a graduate-trained clinician, week after week, with the same therapist tracking their progress across the arc of treatment. No shared time, no referral chain, no waitlist.

84% of New Caledonia's mental health workforce falls short of what is needed to fully meet population demand for specialist care.

Three frictions dissolve when therapy moves online. First, the intake queue: instead of joining the twelve-week wait behind CHS Albert Bousquet's referral list, New Caledonia clients complete a short intake and are matched with a licensed clinician who has weekly availability starting this week. Second, geography: a resident in Poindimié in the Northern Province, or on Ouvéa in the Loyalty Islands, gets the same access as someone in downtown Nouméa, with no domestic flight to Magenta and no ferry booking required. Third, language and fit: Grouport's clinician bench works in English, so the small but real English-comfortable population across the expat community, tourism and resource-sector professionals, and younger urban Nouméa residents can find a therapist who works fluidly in their preferred session language.

Access and Availability in New Caledonia.

Formal mental health care in New Caledonia runs along a few well-defined tracks. The public system, anchored by the Centre Hospitalier Spécialisé Albert Bousquet in Nouméa, handles the acute and severe end and reimburses through CAFAT. A handful of private psychiatrists and psychologists cluster in the capital and charge above the reimbursement cap. Employer assistance channels reach a slim minority of the workforce. What none of these tracks reliably deliver is a weekly one-on-one English-language session with a licensed therapist that starts inside a week, at a predictable USD rate. That is the gap Grouport fills, and it fills it uniformly across all three provinces of the territory.

Geographic Barriers

New Caledonia stretches across 18,575 square kilometres of Grande Terre, the Loyalty Islands, the Isle of Pines, and the Belep islands. Specialist care is almost entirely concentrated in the Southern Province, which means residents in Poum, Ouégoa, Koumac, or the outer islands often face an Air Calédonie flight or an inter-island ferry simply to attend an intake. That single trip can consume two workdays and exceed the cost of the consultation itself. Grouport makes that geography invisible. A licensed clinician can meet with a client in Fayaoué on Ouvéa, Tadine on Maré, or Vao on the Isle of Pines through a browser at the same time as a client in Dumbéa, and every one of those sessions runs the same 45 minutes at the same $103 rate.

Extended Wait Times

The twelve-week benchmark for a first appointment in the Nouméa public system reflects intake capacity, not treatment need. During those three months, sleep patterns often deteriorate, work capacity narrows, and previously manageable stress can consolidate into diagnosable conditions. Grouport compresses that window from a quarter of a year to a matter of days. A New Caledonia client who completes an intake on a Monday is typically matched with a licensed therapist and in their first one-on-one video session by later that week. Instead of waiting twelve weeks and then negotiating the referral chain, they begin the actual therapeutic work while the presenting concern is still fresh and while momentum for change is still on their side.

Systemic Challenges

New Caledonia's clinical workforce is trained through the French pipeline, and metropolitan France produces roughly six times more mental health workers per capita than the territory currently has on the ground. CAFAT reimbursement pathways cover only a share of psychologist visits, and out-of-pocket costs at private practices climb quickly past what many households can sustain across a full course of care. Grouport does not attempt to fix any of that. It sits beside the existing system as a parallel option: licensed clinicians, HIPAA-compliant video, English-language sessions, transparent USD pricing, and no dependence on local recruitment cycles or reimbursement caps. New Caledonia clients who choose Grouport are opting into a channel that is not gated by any of the systemic constraints that determine local wait times and out-of-pocket exposure.

Urban-Rural Divide

Sixty-eight percent of New Caledonia's population lives in urban areas, and most of that share sits inside Greater Nouméa: the capital plus Mont-Dore, Dumbéa, and Païta. Everywhere else, care is thin. A resident of Houaïlou or La Foa on Grande Terre already contends with distance to the capital; a resident of Wé, Tadine, or Fayaoué in the Loyalty Islands faces open water between them and a specialist. Grouport flattens that gap. The same licensed therapist, the same 45 minute weekly session, and the same $103 rate is available whether the client opens the app from a highrise in Anse Vata or a house on Lifou. Geography stops being a variable in whether someone can start and sustain individual therapy.

New Caledonia clients who choose Grouport get something the territory has never previously offered at scale: a weekly one-on-one video session with a licensed clinician, in English, starting inside a week, at a predictable $103 per session or $224 per month for every-other-week. There is no queue behind the referral list at CHS Albert Bousquet. There is no need to book a flight to Nouméa. There is no cash-only surprise at the end of a private consultation. Payment is a monthly USD subscription that can be cancelled at any time, so a client can commit to a full arc of care without wondering what the next month's invoicing looks like. For anyone in the territory ready to start therapy this week rather than in the second quarter of next year, Grouport is the most direct route in.

Cost and Value for New Caledonia Residents.

New Caledonia residents get immediate access to individual therapy at $103 per session (billed at $448 per month), well below the local private range in Nouméa, where a single private psychology consultation typically runs 12,000 to 20,000 CFP (roughly $110 to $180 USD). Grouport's rate holds whether the client is in downtown Nouméa or on Maré, and the fee covers weekly one-on-one time with the same licensed therapist rather than a one-off consultation that has to be rebooked and repaid every time. Clients who prefer a lighter cadence can move to every-other-week sessions at $224 per month, keeping the same clinician and the same USD pricing structure.

Affordability and Income

New Caledonia is a high-income territory on paper, but household income sits well below metropolitan France, and out-of-pocket mental health spending is unpredictable once a client moves beyond the CAFAT-reimbursed pathway. A month of weekly private psychology in Nouméa can easily land at 50,000 to 80,000 CFP before any additional travel is factored in. Grouport's $448 monthly subscription (weekly cadence) or $224 monthly subscription (every-other-week) sits well below that number, is paid once, and is denominated in USD, so households can plan a full course of care around a single fixed line item. The same licensed clinician quality that is difficult to source consistently in-territory becomes available on a predictable monthly rhythm, without the cost jumps that come with private practice invoicing.

Hidden Cost and Barriers

Traditional in-person care in New Caledonia carries costs that never show up on the practitioner's invoice. A resident of Lifou or Maré attending a Nouméa appointment absorbs the price of an Air Calédonie return flight, ground transport in and out of Magenta, at least one workday, and often an overnight stay. A resident of Bourail or Koné faces a 200 to 400 kilometre round trip on the RT1. Private consultations settle in CFP and often in cash, which means every visit carries fresh billing friction and currency-conversion arithmetic. Grouport removes all of it. There is no commute, no lost workday, no cash-only surprise, no currency negotiation at the point of care, and no scramble to find a licensed English-speaking clinician with a Monday afternoon slot. One monthly USD line item covers the entire month of care.

Immediate Availability

The public wait in New Caledonia currently sits around twelve weeks for a first mental health appointment, and private practice availability in Nouméa is not much faster for an English-language slot. Grouport starts at a different point on the timeline. A client completes a short intake, is matched with a licensed clinician who has weekly availability, and is typically in their first session within days rather than months. Every week saved is a week of active therapeutic work rather than passive waiting while symptoms consolidate. For New Caledonia clients ready to start now, a licensed Grouport therapist is available this week.

How it Works

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We’ll get in touch with you to get brief context to make sure we match you with the therapist that best fits your needs & schedule. (Typically match in 24-72 hours)

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Meet weekly with a licensed mental health professional for 45-minute video sessions. With consistent online therapy services, you can start seeing meaningful results.

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Mental Health Conditions We Treat in

New Caledonia

Beyond individual therapy, Grouport offers licensed therapists who specialize across the full spectrum of mental health needs and evidence-based approaches. Whatever you're looking for, we have a therapist for your needs.

Meaningful Results

Check out how our online therapy services have helped our members see life-changing results

Stephanie

“Grouport is time flexible and affordable and if it didn’t exist, I don’t know where I would go. I had looked into other places before Grouport and there really wasn’t any option like it.”

Michael

“I highly recommend this to anyone who is struggling with anxiety or depression. The therapists are top notch and have made me feel really comfortable and my anxiety has improved tremendously in only a few sessions!”

Isabel

"I joined Grouport to work on myself and to heal. I’m learning so much at every session! The change I see not only in myself but in my fellow group members is abundantly encouraging and profoundly fulfilling. Group therapy with Grouport is a powerful healing tool."

Sheldon

“I was feeling very down at the end of 2020 and I was ready to do something drastic that I know I'd likely regret. The group definitely helped show me that there are people who feel the same way as I do.”

Nancy

“The therapy from Grouport is high quality and convenient. I am becoming much more self aware and am liking myself more. My relationships at work are better and I’m much happier.”

Emily

“I like the connection you can make with total strangers and the confidentiality it comes with.”

Olivia

“My weekly group helps me get through the week. Best experience ever!”

Danielle

"Grouport can help you with your issues. Their therapists are well trained to work with you on your issues. I felt my anxiety greatly improve after only a few sessions. I highly recommend it!"

Glenn

"Grouport's approach to DBT is a real strength. This approach provides tools and methods for working with difficult emotions and getting a handle on them. It has given me hope where other approaches have failed."

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Meet Our Therapists

Our therapists represent a wide range of clinical specialties & diverse backgrounds. They all undergo the most stringent credentialing process. Grouport therapists are caring, expert mental health professionals with years of experience helping people get the tools they need to see long-lasting change.

Every Grouport clinician holds an active independent license and has completed graduate training in a mental health discipline. The bench includes licensed psychologists, LCSWs, LMHCs, LMFTs, LPCs, PsyDs, and PhDs, each with clinical experience in evidence-based one-on-one modalities such as CBT, DBT skills, ACT, and trauma-focused approaches. Sessions are conducted in English, which suits New Caledonia's English-comfortable population across the expat and diplomatic community in Nouméa, tourism and resource-sector professionals, and younger urban residents who grew up with English through school and international media. Clinicians are experienced working with globally mobile clients across cultures, which translates naturally to the New Caledonia context. All sessions are HIPAA-compliant and fully confidential.

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Affordable Individual Therapy & Care Options in New Caledonia.

Group, individual, couples, family, IOP, and teen therapy — all online, all therapist-led. Mix and match care options to fit your needs — and get discounted pricing when you bundle.

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Individual Therapy

$112/session
billed at $448/month

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Group Therapy

$35/session
billed at $140/month

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Partnership

Couples Therapy

$123/session
billed at $492/month

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Family Therapy

$160/session
billed at $640/month

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IOP Therapy

$337/week
billed at $1,348/month

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Frame

Teen Therapy

$112/session
billed at $448/month

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Common Questions from New Caledonia Residents.

Can my employer see that I'm using therapy services?

No, your employer cannot see that you're using Grouport unless you tell them. Even if you're using employer-provided insurance for reimbursement, HIPAA laws prevent insurers from sharing details about your mental health care with your employer. Your employer might see that you filed an insurance claim for "mental health services," but they won't see provider details, session notes, or any information about your care. If you're paying out-of-pocket or using an HSA/FSA, there's no connection to your employer at all beyond the general use of benefits.

Are your therapists licensed and qualified?

Yes, all Grouport therapists are fully licensed mental health professionals (LCSW, LMFT, PhD, PsyD, LMHC, LMFT, or LPC) with master's or doctoral degrees in their field. Every therapist has completed thousands of clinical hours and passed state licensing exams. They maintain active licenses in the states where they practice, complete ongoing continuing education requirements, and carry professional liability insurance. Many specialize in specific treatment approaches like CBT, DBT, ERP, or trauma-focused therapy. You can view your matched therapist's credentials, specialties, and experience before your first session.

What therapy approaches do you use?

Grouport therapists use evidence-based mental health treatments, proven effective through research, including: Cognitive Behavioral Therapy (CBT) for anxiety, depression, and negative thought patterns; Dialectical Behavior Therapy (DBT) for emotion regulation and distress tolerance which is helpful for Borderline Personality Disorder (BPD), Bipolar Disorder, Anger Management & more; Exposure and Response Prevention (ERP) for OCD, Gottman Method for couples and families; trauma-focused approaches like EMDR and CPT; Acceptance and Commitment Therapy (ACT); Solution-Focused Brief Therapy; and attachment-based approaches. We will present to you therapist options who specialize in the needs that are relevant for you. Your therapist will discuss their approach and tailor treatment to your specific needs and goals. The combination of research-backed methods and personalized care ensures effective treatment.

Can I bring up something that happened outside group?

Bringing outside experiences into individual therapy is central to therapy. Whatever's happening in your life is material for group. However, dominating every session with outside content without engaging within the confines of group process limits benefits so it’s important to balance between bringing outside issues, listening to others in the group, and participating in group's here and now interactions. The therapist facilitates using outside examples productively, focusing on relevant skills that require time to go over, while maintaining group cohesion. Your life outside group is always relevant material and you should certainly incorporate things that happen in your life into group as that is why you are there.

What if I'm struggling financially and can't afford online individual therapy anymore?

Grouport's online individual therapy is already one of the most affordable therapy options out there at $25 - $35 per session ($448/month), depending on the group you’re in. That's significantly cheaper than almost any other type of therapy out there. Maybe you can use receipts to get out of network insurance reimbursement, or use HSA/FSA funds. When paying quarterly or biannually, you also do receive discounts. While we try to make our services as affordable as possible, we understand that cost is a reality that people face and everyone's financial situation is different. Sometimes taking a planned break with the intention to return when finances improve helps. The goal is supporting your treatment access with what is financially viable for you.

Can online individual therapy replace individual therapy?

For some people, yes. For others, online individual therapy and individual therapy work best together. Depends totally based on what you need. Group gives you connection and perspective while individual gives you focused personal attention. Neither is inherently better, they just serve different purposes. Many people start with online individual therapy at first and add individual therapy later on, or attend group and add individual therapy when specific issues arise. A care coordinator or your therapist can help you determine whether group alone, individual alone, or both best serves your needs and ultimately you can decide that and your needs may adjust over time.

Can individual therapy help me become more assertive?

Group therapy is particularly effective for assertiveness building because you practice in real-time. In group sessions you can practice speaking up, saying what you need, setting boundaries, and disagreeing respectfully. You get immediate feedback and can try again the following session for consistent practice. Real-time practice beats talking about assertiveness in theory. Assertiveness is learned through doing, not just discussing and individual sessions offer a perfect practice environment to build these skills. Skills learned in group transfer to outside relationships and work situations and people often notice how it impacts that rather quickly for the better.

How do time zones work for international clients?

Our therapists are located all over the world and work various hours to accommodate different time zones. Depending on where you live, sessions might be in your morning, afternoon, evening, or night. We'll work with you to find times that fit your schedule and our therapists' availability.

Does Grouport accept international insurance?

We don't directly accept insurance from any country currently. You pay out-of-pocket and can request a receipt to submit to your insurance if they offer reimbursement for mental health services. Coverage varies widely by country and insurance provider so you’d have to check with them about reimbursement.

What if I need a specific type of therapy that costs more?

Specialized therapy (EMDR, DBT programs, eating disorder treatment, intensive outpatient programs) often costs more than general therapy. The good thing though is Grouport charges the same rates for therapy irrespective of the type of specialization, meaning the cost is just by the type of therapy service if you’re doing group therapy, individual therapy, couples therapy, family therapy, IOP, a combination of things, or a self guided program. Sometimes intensive but expensive treatment upfront saves money long-term by resolving issues faster than years of regular therapy.

Nouméa runs on UTC+11 year-round with no daylight saving, so when do Grouport sessions actually land in New Caledonia local time?

Grouport runs weekly video sessions on fixed weekly schedules, and because Nouméa sits at UTC+11 with no daylight saving shifts, your session time stays consistent all year. Most groups fall in convenient evening or morning windows for New Caledonia, whether you are logging in from Nouméa, Koné, or the Loyalty Islands. You pick a group that fits your week, join right away, and meet the same licensed therapist and one-on-one members every session for $103 per session on a HIPAA-secure platform.

With so few private psychologists concentrated in Nouméa and 12-week waits typical, why would a group format fit New Caledonian clients better than one-to-one therapy?

Group therapy sidesteps the bottleneck at Centre Hospitalier Spécialisé Albert Bousquet and the handful of private clinicians in Nouméa, so residents in the Northern Province or Loyalty Islands do not need to fly to the capital or wait 12 weeks. Weekly video sessions of one-on-one members, led by a licensed therapist, offer structured skill-building plus peer support you cannot get in solo sessions. At $103 per session on a HIPAA-secure platform, you join right away and build a consistent weekly rhythm.

Grouport Coverage Across New Caledonia.

Regions

Grouport serves all three provinces of New Caledonia: South Province, North Province, and the Loyalty Islands Province, including residents on Grande Terre, Lifou, Mare, Ouvea, the Isle of Pines, and the Belep archipelago.

Cities

Active members have joined groups from Noumea, Mont-Dore, Dumbea, Paita, Bourail, Kone, Koumac, Poindimie, Houailou, La Foa, Thio, Voh, Kaala-Gomen, Ouegoa, Poum, We, Tadine, Fayaoue, and Vao.

Zip Codes

98800, 98807, 98890

If you have an address in New Caledonia, Grouport can serve you regardless of your zip code.

Online Individual Therapy Available Worldwide

Grouport offers online individual therapy available globally for people in 200+ countries. Find a licensed therapist that fits your needs for weekly one-on-one sessions.

Afghanistan Aland Islands Albania Algeria American Samoa Andorra Angola Anguilla Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cabo Verde Cambodia Cameroon Canada Cayman Islands Central African Republic Chad Chile China Christmas Island Colombia Comoros Cook Islands Costa Rica Croatia Cuba Curacao Cyprus Czech Republic Côte d'Ivoire Democratic Republic of the Congo Denmark Djibouti Dominica Dominican Republic Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Eswatini Ethiopia Falkland Islands Faroe Islands Fiji Finland France French Guiana French Polynesia Gabon Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guam Guatemala Guernsey Guinea Guinea-Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Iran Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jersey Jordan Kazakhstan Kenya Kiribati Kosovo Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macau Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mayotte Mexico Micronesia Moldova Monaco Mongolia Montenegro Montserrat Morocco Mozambique Myanmar Namibia Nauru Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Niue Norfolk Island North Macedonia Northern Mariana Islands Norway Oman Pakistan Palau Palestine Panama Papua New Guinea Paraguay Peru Philippines Pitcairn Poland Portugal Puerto Rico Qatar Republic of the Congo Reunion Romania Russia Rwanda Saint Barthélemy Saint Helena Saint Kitts and Nevis Saint Lucia Saint Martin Saint Pierre and Miquelon Saint Vincent and the Grenadines Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia Seychelles Sierra Leone Singapore Sint Maarten Slovakia Slovenia Solomon Islands Somalia South Africa South Korea South Sudan Spain Sri Lanka Sudan Suriname Svalbard and Jan Mayen Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Timor-Leste Togo Tokelau Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Turks and Caicos Islands Tuvalu U.S. Virgin Islands Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Vatican City Venezuela Vietnam Wallis and Futuna Western Sahara Yemen Zambia Zimbabwe
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