Individual Therapy Across Palau's 340 Islands.

Yes\! You can attend over video chat on any smartphone. While we recommend video on a computer or laptop for the best therapeutic experience, you can attend sessions by any smartphone as well. Additionally, you can also attend sessions by audio only if needed, though we recommend to join by video for the best experience.

Yes, if you need to change your recurring group therapy session time you can absolutely switch groups to one that works better for your schedule. Groups work on a set schedule so we don’t reschedule group sessions but if you can’t make a particular group session we can always add in a credit as long as it's within reason. If you need to reschedule an individual, couples, or a family therapy session, you can coordinate with your therapist and our care team to find a new time for that week - just provide advance notice. ✅ Occasional reschedules are fine, but we recommend keeping changes to a minimum for consistency. ✅ Need to change your recurring weekly time? Our team will help you adjust to a new time that fits your schedule.

No, Grouport operates on a month-to-month basis with no long-term commitments required for our therapy plans. You can cancel at anytime and you’d just finish out whichever month you’re on. This flexibility allows you to attend therapy for as long as it's helpful. Many clients continue for several months or years as they work through their goals, while others use Grouport for shorter-term support. The choice is entirely yours, and you're never obligated to continue beyond your current billing period.

Grouport therapists cannot prescribe medication since they are licensed therapists (LCSW, LMFT, LMHC, PhD, PsyD, LPC), not psychiatrists or medical doctors. However, many clients see both a Grouport therapist and a prescriber for combined treatment, and research shows therapy plus medication is often more effective than either alone for conditions like depression, anxiety, and bipolar disorder. Your therapist can coordinate care with your prescriber if you're already taking medication, and can help you find a prescriber if you need one.

Yes. Grouport delivers individual therapy in English over HIPAA-compliant video to clients in over 200 countries worldwide. There is no residency requirement. Sessions run on rolling schedules across US time zones, which lines up naturally with most international time zones for morning or evening sessions. Payment is in USD, which is easier to plan around than local-currency clinical rates that fluctuate with exchange rates. Your therapist is a licensed clinician who is used to working with international clients.

Yes. Grouport therapists are trained across the full spectrum of mental health concerns including anxiety disorders, depression, trauma and PTSD, OCD symptoms, grief and loss, chronic stress and burnout, relationship and family dynamics, and general life transitions. At intake, you share what you're working on, and we match you with a therapist whose training and clinical style fits your needs. Modalities include CBT, DBT skills, ACT, psychodynamic, and integrative approaches.

For most things you need in between sessions, contact a care coordinator and they will be able to assist you with most things or point you in the right direction. The therapist of the group isn't intended for individual contact in between sessions for the most part, but if it's an extenuating circumstance of course your care coordinator can help put you in touch with them if it's an extenuating situation. Most questions you need outside of session, should be able to be addressed by a care coordinator and accelerated to the group therapist in an extenuating circumstance. If you need individual support, then a care coordinator can get you set up with individual therapy with either your group therapist or another qualified therapist who is a good fit for you.

We don't directly accept insurance from any country currently. You pay out-of-pocket and can request a receipt to submit to your insurance if they offer reimbursement for mental health services. Coverage varies widely by country and insurance provider so you’d have to check with them about reimbursement.

Pricing is in US dollars. Group therapy sessions range from $25-$35 USD per session, and individual therapy averages $103 USD per session. Your bank will convert the charge to your local currency. Exchange rates affect the final amount you pay, but those are the amounts you can expect to pay for group therapy and individual therapy. The rates for family therapy, couples therapy, virtual IOP, self guided programs, or bundles combining different types of therapy at different levels of intensiveness varies. Whenever you are doing more than one session per week, there are always discounts included.

In-network means your therapist has a contract with your insurance company—they accept negotiated rates and bill insurance directly. Out-of-network means no contract, you pay upfront and may get reimbursed a portion. Out-of-network typically has higher deductibles and you're reimbursed percentage (often 50-80% depending on your plan) rather than paying a flat copay. Grouport is out-of-network, so you'd submit receipts for potential reimbursement.

Yes. Grouport runs weekly video sessions across multiple time slots on Palau Time (UTC+9), so members in Koror, Airai, and the outer states can pick a recurring hour that avoids Independence Day (October 1), Constitution Day (July 9), and Youth Day observances. If a session lands on a holiday or a family gathering, you can switch groups without losing your seat. Groups of one-on-one members meet with a licensed therapist for $32 a session, and you can join right away without waiting for the next quarterly intake.

For talk-therapy support that does not require inpatient psychiatric admission, Grouport removes the need to board a flight to Manila, Taipei, or Guam. Instead of a 6-week wait for a specialist slot and international travel from Koror, you join a HIPAA-secure weekly video sessions of one-on-one members led by a licensed therapist for $32 a session. Residents of Peleliu, Angaur, Kayangel, and the Southwest Islands get the same access as those near Belau National Hospital, with an immediate group start.