Individual Therapy Across Palau's 340 Islands.

Yes\! You can attend over video chat on any smartphone. While we recommend video on a computer or laptop for the best therapeutic experience, you can attend sessions by any smartphone as well. Additionally, you can also attend sessions by audio only if needed, though we recommend to join by video for the best experience.

Yes, if you need to change your recurring group therapy session time you can absolutely switch groups to one that works better for your schedule. Groups work on a set schedule so we don’t reschedule group sessions but if you can’t make a particular group session we can always add in a credit as long as it's within reason. If you need to reschedule an individual, couples, or a family therapy session, you can coordinate with your therapist and our care team to find a new time for that week - just provide advance notice. ✅ Occasional reschedules are fine, but we recommend keeping changes to a minimum for consistency. ✅ Need to change your recurring weekly time? Our team will help you adjust to a new time that fits your schedule.

No, Grouport operates on a month-to-month basis with no long-term commitments required for our therapy plans. You can cancel at anytime and you’d just finish out whichever month you’re on. This flexibility allows you to attend therapy for as long as it's helpful. Many clients continue for several months or years as they work through their goals, while others use Grouport for shorter-term support. The choice is entirely yours, and you're never obligated to continue beyond your current billing period.

Difficulty opening up is common, especially early in therapy. Good therapists understand this and create safety gradually. Strategies that help include starting with less vulnerable topics and working up to harder issues, remembering therapy is confidential and judgment-free, understanding your therapist has heard everything before, recognizing that opening up gets easier with practice, telling your therapist directly "I have trouble opening up" (this itself is opening up), writing thoughts if speaking feels hard, and remembering therapy moves at your own pace. Many people who initially feel like they can't open up eventually do. Trust develops over time. Your therapist watches for signs you're holding back and gently encourages exploration without forcing disclosure.

Yes, therapy helps with work-related stress through developing boundaries between work and personal life, stress management and relaxation techniques, addressing perfectionism or overwork patterns, deciding whether to stay in your job or make a change, improving work relationships and communication, managing difficult bosses or colleagues, coping with toxic work environments, recovering from burnout (fatigue, cynicism, ineffectiveness), addressing imposter syndrome, and exploring values around work-life balance. Your therapist helps you understand what's within your control versus what's systemic. For burnout, therapy is most effective combined with actual changes in work situation or hours and therapy can help you navigate that.

That would be scheduled as a one off couples or family therapy session that would be billed for separately. Occasional couples or family therapy sessions can be valuable to support your individual work. Common reasons include, helping your partner understand your mental health condition, practicing communication skills with therapist support, addressing a specific relationship or family issue, your partner asking questions about how to support you, or transitioning to or adding couples or family therapy.

Trust is essential for effective therapy. If you don't trust your therapist, first ask yourself, Is this general difficulty trusting (a pattern in many relationships)? Or specific concerns about this person? Have you discussed your mistrust with them? Sometimes exploring trust issues with your therapist is therapeutic work, and many people have trust difficulties, and therapy is a safe place to address this. However, if specific behaviors make you uncomfortable (boundary violations, judgmental attitudes, broken confidentiality), trust your instincts and switch therapists immediately. Some trust builds gradually over several sessions; if you feel like trust is lacking or uncomfortable after 4-5 sessions, finding a better fit is appropriate and we can help you switch therapists.

We don't directly accept insurance from any country currently. You pay out-of-pocket and can request a receipt to submit to your insurance if they offer reimbursement for mental health services. Coverage varies widely by country and insurance provider so you’d have to check with them about reimbursement.

Pricing is in US dollars. Group therapy sessions range from $25-$35 USD per session, and individual therapy averages $103 USD per session. Your bank will convert the charge to your local currency. Exchange rates affect the final amount you pay, but those are the amounts you can expect to pay for group therapy and individual therapy. The rates for family therapy, couples therapy, virtual IOP, self guided programs, or bundles combining different types of therapy at different levels of intensiveness varies. Whenever you are doing more than one session per week, there are always discounts included.

In-network means your therapist has a contract with your insurance company—they accept negotiated rates and bill insurance directly. Out-of-network means no contract, you pay upfront and may get reimbursed a portion. Out-of-network typically has higher deductibles and you're reimbursed percentage (often 50-80% depending on your plan) rather than paying a flat copay. Grouport is out-of-network, so you'd submit receipts for potential reimbursement.

Yes. Grouport runs weekly video sessions across multiple time slots on Palau Time (UTC+9), so residents in Koror, Airai, and the outer states can pick a recurring hour that avoids Independence Day (October 1), Constitution Day (July 9), and Youth Day observances. If a session lands on a holiday or a family gathering, you can reschedule without losing your slot. Individual sessions run 45 minutes with a licensed therapist at $103 per session on average, billed at $448 per month, and you can start right away without waiting for a quarterly intake.

For talk-therapy support that does not require inpatient psychiatric admission, Grouport removes the need to board a flight to Manila, Taipei, or Guam. Instead of a 6-week wait for a specialist slot and international travel from Koror, you join HIPAA-secure 45-minute weekly video sessions with a licensed therapist at $103 per session on average, billed at $448 per month. Residents of Peleliu, Angaur, Kayangel, and the Southwest Islands get the same access as those near Belau National Hospital, and you can start right away.