Online Individual Therapy for Eritreans, Wherever You Live.

If you experience technical difficulties, first try refreshing your browser or reconnecting to your internet. If that doesn’t work, try a private browser, a different web browser, or try joining from another device. Your therapist will be there while you try to reconnect. If problems persist, contact our technical support team by emailing them at support@grouporttherapy.com. We can often resolve issues quickly. We also recommend testing your connection a couple of minutes before your session to prevent any issues.

Yes, all payment information is processed through secure payment systems that meet banking industry security standards. Your credit card information is encrypted and stored by our payment processor. Grouport staff never see or have access to your full card details, we only see the last 4 digits for billing purposes. The same security protocols used by major retailers and banks protect your payment data. You can safely update your payment method on file at any time.

Most clients begin noticing improvements within 8-12 sessions, though this varies based on your goals and situation. Grouport research shows that 70% of clients improve significantly within 8 sessions. Some issues (like learning specific coping skills for anxiety) may show progress quickly, while others (like healing from trauma or changing long-standing relationship patterns) take longer. Your therapist will discuss realistic timelines and measurable goals during your first few sessions, and you'll regularly review progress together to ensure therapy remains effective and on track with your goals.

Grouport offers teen specific individual sessions for teens ages 13-19. Teen individual sessions work similarly to adult individual sessions but are adapted developmentally for adolescence. Children's individual sessions for children under 13 years old are usually designed very differently since they are more activity based,which is more age appropriate. Grouport only focuses on teens and adults for individual therapy.

Yes, introverts often do really well in individual therapy once they get past initial discomfort. You don't have to be the loudest person to benefit and what often happens is that introverts open up overtime. Quiet observation is totally valid and a skilled group therapist makes space for different communication styles. The therapist works with your natural communication style while encouraging growth promoting challenges. Groups benefit from diverse personalities such as introverts who provide balance and thoughtfulness to session.

If your schedule changes temporarily, that’s totally normal and missing a couple of sessions here and there like 2-3 sessions is acceptable as long as there's commitment to return. If missing session is happening a lot due to your scheduling changes, talk to a care coordinator about switching to a different group time that works better for your schedule and they’ll be sure to assist. This is precisely why we allow to switch individual sessions at any time as we know scheduling changes do happen. Or pause and return later when it's convenient for you. Life changes and schedules shift, so it's important that you find a group that works for you and your schedule.

Absolutely, we have specific individual sessions geared to Trauma & PTSD. So for trauma we would recommend a trauma group. We also find that Dialectical Behavior Therapy “DBT” individual sessions are often also helpful for trauma & PTSD. The shared experience among trauma survivors is healing and realizing you're not alone in what happened or how it affected you is essential for progress. Trauma individual sessions are usually structured carefully so that you can process trauma effectively, and they can include specific trauma techniques like EMDR or rooted in Cognitive Behavioral Therapy (CBT).

You don't need to be in crisis to benefit from therapy. "Small" problems still affect your wellbeing. General stress, dissatisfaction, wanting personal growth, relationship maintenance, are all valid reasons for therapy. Therapy isn't just for severe mental illness. It's for anyone who wants support to improve their life. #

Yes. Grouport serves clients all over the world. We work with people in the UK, Ireland, Canada, Australia, Europe, Middle East, Asia, and elsewhere. As long as you have internet access and can attend sessions during available times, you can use Grouport. We offer session times at all times of the day for both individual and group therapy, so we can get you set up with sessions at times that are convenient for your schedule.

If you cancel mid-month, your access continues through the end of your billing period (you've already paid for that month). You're not typically refunded for unused portions of the current month. Monthly subscriptions mean you're paying month-to-month, so cancellation stops future billing but doesn't refund the current month.

At current reference rates near 15 Nfk to the US dollar, Grouport Individual Therapy runs about 1,545 Nfk per weekly session or roughly 6,720 Nfk per month for the weekly plan. The every-other-week plan is about 780 Nfk per session, or roughly 3,360 Nfk per month. Each session is a 45 to 50 minute one-on-one video appointment with a licensed clinician, delivered over HIPAA-compliant video in English, with transparent pricing and no separate intake or facility fees layered on top.

For many clients in Asmara, Keren, Massawa, and outer zobas, one-on-one video sessions offer a private alternative to traveling to Saint Mary Neuropsychiatric Hospital or waiting roughly nine weeks for a specialist slot. Grouport Individual Therapy pairs each client with one licensed clinician, a psychologist, LCSW, LMHC, LMFT, LPC, PsyD, or PhD, for a dedicated 45 to 50 minute weekly session in English. On East Africa Time, evening appointments are straightforward to book, and clients can match and start right away after intake.