Online Individual Therapy for Sao Tome and Principe

We want you to feel comfortable with your therapist, so switching therapists is always an option at any time. Simply contact our support team at support@grouporttherapy.com, and we'll match you with a different therapist from there. We’ll present you alternative therapist options and time slots that fit your preferences, and you’ll ultimately select which therapist you’d like to switch to. So the choice is always yours in terms of who you are meeting with and when. We understand that therapeutic fit is personal and that finding the right fit is essential, so we’ll be happy to work with you to ensure you’re in the optimal fit and are satisfied with your care. This type of flexibility that we provide in switching therapists or groups easily is one of the many benefits of Grouport. You can switch as many times as needed to find the right match.

Yes, if you need to change your recurring group therapy session time you can absolutely switch groups to one that works better for your schedule. Groups work on a set schedule so we don’t reschedule group sessions but if you can’t make a particular group session we can always add in a credit as long as it's within reason. If you need to reschedule an individual, couples, or a family therapy session, you can coordinate with your therapist and our care team to find a new time for that week - just provide advance notice. ✅ Occasional reschedules are fine, but we recommend keeping changes to a minimum for consistency. ✅ Need to change your recurring weekly time? Our team will help you adjust to a new time that fits your schedule.

No, Grouport operates on a month-to-month basis with no long-term commitments required for our therapy plans. You can cancel at anytime and you’d just finish out whichever month you’re on. This flexibility allows you to attend therapy for as long as it's helpful. Many clients continue for several months or years as they work through their goals, while others use Grouport for shorter-term support. The choice is entirely yours, and you're never obligated to continue beyond your current billing period.

A typical Grouport individual therapy session is 45 to 50 minutes over HIPAA-compliant video with your matched licensed therapist. Sessions run weekly at a consistent time you and your therapist agree on. In the first session, your therapist gets a full picture of what you're working on, your history, and what you want out of therapy. In ongoing sessions, you and your therapist work through what came up during the week, practice skills, process specific concerns, and set direction for the next week. There is no group format, no other clients, no waiting your turn.

Most Grouport clients complete a brief intake form and are matched to a licensed therapist within a day. Your first individual therapy session can typically happen within the same week or the following week, depending on your therapist's availability and your schedule preferences. This is significantly faster than the typical wait for in-network therapy through commercial insurance, which averages 3 to 6 weeks in most US metros and even longer internationally. There is no waitlist to join.

Yes, and we make it easy. Fit between client and therapist matters a lot for therapy outcomes, so if the first therapist you're matched with doesn't feel like a good fit after a session or two, you can request a new match at no additional cost. We have licensed clinicians across specialties, styles, and demographics, so there's usually a stronger match available. Just let our care coordinators know and we'll re-match you.

Grouport is a self-pay service and does not currently bill insurance directly. However, many clients receive partial reimbursement through their insurance's out-of-network mental health benefits or through HSA/FSA accounts. We can provide a superbill (an itemized receipt with diagnosis codes) that you submit to your insurance for out-of-network reimbursement. The pricing ($103 per weekly session, $448/month) is often below what a single self-pay in-network session costs after deductibles, so the direct cost is competitive even before any reimbursement.

Living through political instability, protests, violence, or conflict is traumatic. Therapy provides support during crises, helps you process ongoing stress and fear, and addresses trauma. If you're in danger, therapy also helps with safety planning and deciding whether to leave.

Workplace discrimination based on gender, race, age, disability, religion, or other factors happens in many countries. Employment protections vary, but the mental health impact is real. Therapy helps you cope with the stress of workplace discrimination and navigate difficult challenges and decisions.

Insurance has downsides. You need a formal diagnosis which goes in your medical record. It limits session frequency and duration. Involves tons of paperwork. Requires therapists to get approval for treatment. And it reimburses providers poorly, which is why many good therapists don't take insurance. Not accepting insurance keeps costs lower and gives you more control over your care. Many people find self-pay with potential reimbursement is better than dealing with insurance restrictions directly.

Grouport groups are conducted entirely in English, so you will need to feel comfortable expressing emotional experiences and following clinical discussion in English, not just handling everyday conversation. Many santomenses working in tourism, NGOs, oil-sector roles, or with the diaspora already meet that bar; others may find it a stretch. If English feels workable, the format itself removes the bigger barrier: a licensed therapist and one-on-one clients meeting weekly over secure video, joinable from Sao Tome city or Santo Antonio on Principe with a stable connection.

Grouport bills a flat $32 USD per weekly session, which converts to roughly 700 to 750 STN at current rates, though the exact dobra amount depends on the day's exchange rate applied by your card issuer. Payment runs through Stripe and requires an internationally-enabled Visa or Mastercard; a standard BISTP or Ecobank Sao Tome debit card usually will not work unless you have specifically activated it for international online purchases. Many members use a card from a Portuguese or Angolan bank, a corporate card, or a family member's card abroad. Once payment clears, you join a group right away.