Online Individual Therapy for People Living in Burkina Faso.

We accept all major credit cards (Visa, Mastercard, American Express, Discover, etc.) and debit cards for payment. Your card is securely stored and automatically charged on your monthly billing date. We also accept HSA (Health Savings Account) and FSA (Flexible Spending Account) cards, which many clients use to pay for therapy with pre-tax dollars. You can update your payment method at anytime.

Yes\! Our online therapy services qualify for HSA (Health Savings Account) and FSA (Flexible Spending Account) payment. Simply use your HSA/FSA debit card as your payment method, or pay out-of-pocket and submit a reimbursement claim to your HSA/FSA administrator using the detailed receipts we can provide upon request. Using HSA/FSA funds means you're paying for therapy with pre-tax dollars, effectively reducing your therapy costs by 20-30% depending on your tax bracket.

All therapy sessions are 100% virtual and take place via secure video chat. Whether you're in group, individual, couples, family, IOP, or teen therapy, sessions are held at a recurring time that fits your schedule.

Yes, absolutely, you can switch therapists at anytime and for any reason. Therapeutic fit is crucial for progress, and switching therapists is a normal part of finding the right match. Simply contact Grouport support at support@grouporttherapy.com, and we'll provide you alternative therapist options typically within 24-48 hours and you can choose the therapist you’d like to switch to at no cost or penalty. You don't need to explain or have an awkward conversation, we understand fit is totally personal. Your new therapist will have access to your needs and any relevant intake information to ensure continuity. Sometimes it takes more than one try to find the right fit, and sometimes people need to try 2-3 therapists before finding the right connection. Don't stay with a therapist who isn't working for you as the relationship is foundational, and you deserve to feel comfortable and supported with a therapist your happy with.

Feeling worse temporarily is actually common when starting therapy and often indicates the work is beginning. This happens because addressing avoided issues brings them to surface, discussing painful experiences can be emotionally draining, old coping mechanisms are challenged before new ones are solid, and increased awareness of patterns can initially feel overwhelming. This is often part of the healing process as things often feel worse before they get better. However, talk to your therapist if you're concerned. They can adjust the pace, provide additional coping support, or modify the approach. If distress is severe or prolonged beyond a few weeks, your therapist may recommend a different treatment approach or additional support.

Yes, individual therapy significantly improves relationships even when your partner doesn't attend. You work on understanding your relationship patterns and why they occur, identifying your contribution to conflicts, developing communication skills, setting healthy boundaries, addressing personal issues affecting the relationship (anxiety, past trauma, attachment issues), gaining insight into your partner's perspective, and determining what changes you want to make. Often when one person changes their patterns, the relationship dynamic shifts. Your therapist might eventually recommend couples therapy for issues requiring both partners' participation, but individual therapy creates substantial relationship improvement through your own personal growth.

Yes, combining therapy with self-help resources often enhances progress. Many therapists recommend specific books, worksheets, apps, or classes as therapy adjuncts. Self-help provides information and strategies, and therapy helps you apply them to your specific situation, work through resistance, and address deeper issues preventing progress. However, discuss resources with your therapist to ensure they align with your treatment approach and don't conflict with therapeutic work. Your therapist can recommend the most helpful resources for your goals. Some people use self-help first and add therapy when they need personalized support, while others do both simultaneously. Both have value independently and together.

Grief happens to everyone. Loss of loved ones. Loss of relationships. Loss of opportunities. Cultural rituals around grief vary, but the pain is universal. Therapy provides space to mourn and process grief in ways that fit your cultural background and beliefs.

Climate change creates different impacts depending on where you live. Extreme heat. Drought. Flooding. Fires. Sea level rise. Resource scarcity. Climate anxiety is rational. Therapy validates the fear, helps you take action where you can, and cope with environmental realities you can't personally fix.

Therapy sessions are just therapy which includes talking with a therapist. Medication is entirely separate. If you need medication, you'd see a psychiatrist or psychiatric nurse practitioner. That's a different provider with a separate cost, plus prescription costs. At Grouport, we only do therapy, like group therapy, individual therapy, couples therapy, family therapy, combination of group and individual therapy, IOP, and a DBT self guided program. If you need medication management that would be done elsewhere and we can provide referrals for that.

Yes. students at institutions in Ouagadougou and Bobo-Dioulasso often struggle to find licensed clinicians locally, since fewer than 20 psychiatrists serve a population above 23 million. Grouport pairs you with a licensed clinician for weekly one-on-one video sessions of 45 minutes, at $103 per session on average or $448 per month. An every-other-week cadence is available at $224 per month, which many students find easier to fit around class schedules and coursework deadlines.

A stable broadband or mobile data connection capable of steady video is sufficient for the HIPAA-compliant platform. Sessions run via HIPAA-secure video with a licensed psychologist, LCSW, LMHC, LMFT, LPC, PsyD, or PhD, for 45 minutes weekly, at $103 per session on average or $448 per month. Burkina Faso observes GMT year-round with no daylight saving, which simplifies scheduling across time zones. After a brief intake, you match with a clinician and start right away, avoiding the roughly 12-week wait typical at the two public psychiatric services in Ouagadougou and Bobo-Dioulasso.