Online Individual Therapy for People Living in Burkina Faso.

We accept all major credit cards (Visa, Mastercard, American Express, Discover, etc..) and debit cards for payment. Your card is securely stored and automatically charged on your monthly billing date. We also accept HSA (Health Savings Account) and FSA (Flexible Spending Account) cards, which many clients use to pay for therapy with pre-tax dollars. You can update your payment method at anytime.

Yes\! Our online therapy services qualify for HSA (Health Savings Account) and FSA (Flexible Spending Account) payment. Simply use your HSA/FSA debit card as your payment method, or pay out-of-pocket and submit a reimbursement claim to your HSA/FSA administrator using the detailed receipts we can provide upon request. Using HSA/FSA funds means you're paying for therapy with pre-tax dollars, effectively reducing your therapy costs by 20-30% depending on your tax bracket.

All therapy sessions are 100% virtual and take place via secure video chat. Whether you're in group, individual, couples, family, IOP, or teen therapy, sessions are held at a recurring time that fits your schedule.

Our care coordinators can help you figure out the right fit. During intake, you'll answer a few questions about what you're working on, how it's affecting your life, and what kind of support you're looking for. If individual therapy is the right fit, we'll match you with a therapist. If a different service would help you more (Grouport also offers online group therapy, couples therapy, family therapy, and an intensive outpatient program), we'll direct you to that option. There's no obligation and no cost to explore what's right for you.

Weekly sessions are the standard for individual therapy and what most Grouport clients start with. This cadence gives you enough time between sessions to try what you're working on in the real world, while keeping the momentum of the therapeutic work. Every-other-week sessions are available at a reduced monthly rate ($224/month) once you and your therapist agree that pacing fits your needs. Twice-weekly is available for clients in more acute stages of work at additional cost. You and your therapist decide what cadence fits.

Generally no. Working with two therapists at the same time (one online, one in-person) can create conflicting therapeutic direction and dilute the effectiveness of both. If you're transitioning from an in-person therapist and want to try online with Grouport, or vice versa, that's fine — many clients do. But sustained parallel therapy with two therapists is not recommended. If you need specialty care that your primary therapist doesn't offer (e.g., a psychiatrist for medication), that's a different situation, and coordinated care is welcomed.

This is so rare that it almost never happens. In the very rare chance it does, talk to the therapist and talk to our care coordination staff if it happens. They will assist you and If you’re not comfortable in the group, you can always switch individual sessions at any time. In the end of the day, the main thing that we’ll work with you on is to ensure that you're happy with your group fit.

Grief happens to everyone. Loss of loved ones. Loss of relationships. Loss of opportunities. Cultural rituals around grief vary, but the pain is universal. Therapy provides space to mourn and process grief in ways that fit your cultural background and beliefs.

Climate change creates different impacts depending on where you live. Extreme heat. Drought. Flooding. Fires. Sea level rise. Resource scarcity. Climate anxiety is rational. Therapy validates the fear, helps you take action where you can, and cope with environmental realities you can't personally fix.

Therapy sessions are just therapy which includes talking with a therapist. Medication is entirely separate. If you need medication, you'd see a psychiatrist or psychiatric nurse practitioner. That's a different provider with a separate cost, plus prescription costs. At Grouport, we only do therapy, like group therapy, individual therapy, couples therapy, family therapy, combination of group and individual therapy, IOP, and a DBT self guided program. If you need medication management that would be done elsewhere and we can provide referrals for that.

Yes. English-fluent students at institutions in Ouagadougou and Bobo-Dioulasso often struggle to find English-speaking clinicians locally, since fewer than 20 psychiatrists serve a population above 23 million. Grouport pairs you with a licensed clinician for weekly one-on-one video sessions of 45 to 50 minutes, at $103 per session or $448 monthly. An every-other-week cadence is available at $52 per session, or $224 monthly, which many students find easier to fit around class schedules and coursework deadlines.

A stable broadband or mobile data connection capable of steady video is sufficient for the HIPAA-compliant platform. Sessions run in English with a licensed psychologist, LCSW, LMHC, LMFT, LPC, PsyD, or PhD, for 45 to 50 minutes weekly. Burkina Faso observes GMT year-round with no daylight saving, which simplifies scheduling across time zones. After a brief intake, you match with a clinician and start right away, avoiding the roughly 12-week wait typical at the two public psychiatric services in Ouagadougou and Bobo-Dioulasso.