Individual therapy without the six-week NHS waiting list.

Yes\! You can attend over video chat on any smartphone. While we recommend video on a computer or laptop for the best therapeutic experience, you can attend sessions by any smartphone as well. Additionally, you can also attend sessions by audio only if needed, though we recommend to join by video for the best experience.

Yes, if you need to change your recurring group therapy session time you can absolutely switch groups to one that works better for your schedule. Groups work on a set schedule so we don’t reschedule group sessions but if you can’t make a particular group session we can always add in a credit as long as it's within reason. If you need to reschedule an individual, couples, or a family therapy session, you can coordinate with your therapist and our care team to find a new time for that week - just provide advance notice. ✅ Occasional reschedules are fine, but we recommend keeping changes to a minimum for consistency. ✅ Need to change your recurring weekly time? Our team will help you adjust to a new time that fits your schedule.

No, Grouport operates on a month-to-month basis with no long-term commitments required for our therapy plans. You can cancel at anytime and you’d just finish out whichever month you’re on. This flexibility allows you to attend therapy for as long as it's helpful. Many clients continue for several months or years as they work through their goals, while others use Grouport for shorter-term support. The choice is entirely yours, and you're never obligated to continue beyond your current billing period.

Absolutely. You don't need a mental health diagnosis to benefit from therapy. Many people attend therapy for general stress management, improving relationships, navigating life transitions, personal growth and self-understanding, developing better coping strategies, increasing self-confidence, processing difficult experiences, making important decisions, or simply having support during challenging times. Therapy is for anyone wanting to improve their mental health or quality of life. While diagnoses are sometimes helpful to pinpoint the correct treatment, they're not required for effective treatment. Many clients never receive a formal diagnosis and still experience significant benefit from therapy.

These terms describe different mental health professionals: Therapist is a general term for licensed mental health providers including LCSWs, LMFTs, LMHCs, LPCs, psychologists such as PhD/PsyD - anyone licensed therapist providing psychological therapy. Psychologist has a PhD or PsyD in psychology, and cannot prescribe medication. Psychiatrist is a medical doctor (MD/DO) specializing in mental health who can prescribe medication and sometimes provides therapy, though most focus primarily on medication management. Grouport therapists are licensed professionals (LCSW, LMFT, LMHC, PhD, PsyD, LPC) providing evidence-based therapy. If you need medication, we can help refer you to a prescriber.

Signs therapy is working include symptoms decreasing in frequency or intensity, using coping skills outside sessions, noticing patterns before they escalate, feeling more in control of emotions, relationships improving, increased self-awareness and understanding of your patterns, accomplishing goals you set in therapy, handling difficult situations more effectively, and generally feeling better about life. Progress isn't always linear and some weeks are harder than others. Your therapist regularly checks progress toward goals and adjusts treatment as needed. If you're not noticing any improvement after 8-12 sessions, discuss this with your therapist and they can modify the approach or help you consider whether different treatment might be more effective.

Yes, absolutely, you can switch therapists at anytime and for any reason. Therapeutic fit is crucial for progress, and switching therapists is a normal part of finding the right match. Simply contact Grouport support at support@grouporttherapy.com, and we'll provide you alternative therapist options typically within 24-48 hours and you can choose the therapist you’d like to switch to at no cost or penalty. You don't need to explain or have an awkward conversation, we understand fit is totally personal. Your new therapist will have access to your needs and any relevant intake information to ensure continuity. Sometimes it takes more than one try to find the right fit, and sometimes people need to try 2-3 therapists before finding the right connection. Don't stay with a therapist who isn't working for you as the relationship is foundational, and you deserve to feel comfortable and supported with a therapist your happy with.

Big life changes, moving, career shifts, relationship changes, becoming a parent, dealing with empty nest, retirement, create stress anywhere. Therapy supports you through transitions, helps you adapt to change, and processes grief about what you're leaving behind.

Burnout from work, caregiving, activism, or other demands affects people globally. Symptoms are similar across cultures, exhaustion, cynicism, reduced effectiveness. Therapy helps you address burnout, set boundaries, and figure out if you need to change your situation or just change your relationship to it.

Monthly rate stays the same. Some clients decrease frequency as they stabilize (weekly to biweekly), which reduces overall monthly cost. But the per-session rate doesn't typically decrease for being a long-term client. If you are paying quarterly or biannually, then there are discounts you get. You might need less intensive therapy as you improve, which will naturally reduce cost.

Grouport schedules your weekly 45 minute Individual Therapy sessions in your local time, which is Greenwich Mean Time (UTC+0) in winter and British Summer Time (UTC+1) from late March to late October. The whole UK sits on one zone, so clients in London, Manchester, Edinburgh, Cardiff, and Belfast all see appointment slots in familiar hours. After a brief intake you can match with a licensed clinician and start right away at $103 per weekly session or $448 monthly over HIPAA-compliant video.

Yes. While BACP and UKCP-registered therapists are heavily clustered in London, Manchester, and Edinburgh, Grouport delivers weekly one-on-one video sessions with a licensed clinician anywhere in the UK with a stable internet connection. That matters for residents of the Scottish Highlands and Islands, rural Wales, and Northern Ireland, where in-person coverage is thin and NHS Talking Therapies waits average around 6 weeks. Sessions run 45 minutes in English at $103 per week or $448 monthly, and you can start right away after intake.