English-Language Individual Therapy for Macau Residents.

We don't currently accept insurance directly. Grouport provides affordable care without pre-approvals or referrals. If you have out-of-network benefits, you may be able to submit for reimbursement depending on your plan. We can provide receipts upon request that you can submit for out of network reimbursement.

Many Grouport clients successfully get reimbursed through their out-of-network mental health benefits. Upon request, we can provide a detailed superbill that you can submit to your insurance company for reimbursement. Reimbursement rates typically range from 50-80% depending on your specific plan. To determine your out of network reimbursement coverage, call or email your insurance company and ask: "What are my out-of-network mental health benefits?" and "What percentage do you reimburse for out-of-network therapy (for the specific service you’re interested in)?"

We accept all major credit cards (Visa, Mastercard, American Express, Discover, etc..) and debit cards for payment. Your card is securely stored and automatically charged on your monthly billing date. We also accept HSA (Health Savings Account) and FSA (Flexible Spending Account) cards, which many clients use to pay for therapy with pre-tax dollars. You can update your payment method at anytime.

This is so rare that it almost never happens. In the very rare chance it does, talk to the therapist and talk to our care coordination staff if it happens. They will assist you and If you’re not comfortable in the group, you can always switch individual sessions at any time. In the end of the day, the main thing that we’ll work with you on is to ensure that you're happy with your group fit.

Grief individual sessions are incredibly powerful. Shared loss creates deep connection—being around people who actually get it instead of well-meaning friends who don't know what to say. You don't have to explain yourself or feel like you're bringing everyone down. Grief individual sessions are incredibly powerful because loss is often isolating and people dealing with grief often feel like nobody understands. Shared loss creates deep connection since being around people who actually get it is tremendously helpful instead of well intentioned friends who don't know what to say. The therapeutic power comes from being with others who understand grief's reality and not needing to explain or justify your pain. Grief individual sessions don't fix grief but make it more bearable and help you cope better while integrating loss into your life.

Grouport offers teen specific individual sessions for teens ages 13-19. Teen individual sessions work similarly to adult individual sessions but are adapted developmentally for adolescence. Children's individual sessions for children under 13 years old are usually designed very differently since they are more activity based,which is more age appropriate. Grouport only focuses on teens and adults for individual therapy.

Yes, introverts often do really well in individual therapy once they get past initial discomfort. You don't have to be the loudest person to benefit and what often happens is that introverts open up overtime. Quiet observation is totally valid and a skilled group therapist makes space for different communication styles. The therapist works with your natural communication style while encouraging growth promoting challenges. Groups benefit from diverse personalities such as introverts who provide balance and thoughtfulness to session.

Work culture varies by country. Some countries have intense work demands, limited worker protections, or expectations that harm mental health. Whether you're dealing with burnout, toxic workplace, career pressure, or unemployment stress, therapy addresses work-related mental health impacts regardless of where you live.

Financial stress affects mental health everywhere. Therapy helps you cope with the anxiety and depression that come with economic insecurity. If money is tight, group therapy costs less than individual therapy so that might be a great way to affordably access therapy. Through our platform, we want therapy to be accessible.

Yes\! You can change your plan anytime, whether that means adding or reducing sessions or switching to a different billing cycle. Changes take effect immediately.

✅ Downgrading your plan

With roughly 687,000 residents packed into about 33 square kilometers, being seen entering a psychiatric clinic on the Macau Peninsula or in Taipa can feel exposing. Grouport Individual Therapy is delivered entirely through HIPAA-compliant video, so your 45-50 minute weekly session with a licensed clinician (psychologist, LCSW, LMHC, LMFT, LPC, PsyD, or PhD) happens from wherever you have privacy. Your therapist is based outside Macau and unconnected to local clinics, casino employers, or social circles, so no waiting rooms and no local records.

Private psychiatric and psychology consultations in Macau typically run several hundred to over a thousand patacas per session, and the small number of English-speaking clinicians on the Macau Peninsula and Cotai often have limited openings. Grouport Individual Therapy is $103 per weekly 45-50 minute session (about MOP$825), or $448 per month, with an every-other-week option at $224 per month, or $52 per session. Sessions are one-on-one video with a licensed clinician, and after intake you can match with a therapist and start right away.