Get Better, Together

Online Group Therapy Across Indonesia's Archipelago.

Across 17,000 islands and 270 million people, Indonesia has just 33 mental health workers per 100,000. Grouport delivers licensed US-trained therapists to any island with internet, matches you into a 6-12 person group right away, and holds sessions on HIPAA-secure video at $32 per session or $140 per month.

Dialectical Behavior Therapy

Mental Health Access in Indonesia by the Numbers.

Understanding the landscape of mental health care access and the challenges
residents face across the state.

Mental Illness Prevalence

10.0% of Indonesian adults live with a mental health condition each year, reflecting the ongoing need for accessible therapy options.

Wait Time

16 weeks the average wait to secure a first mental health appointment in Indonesia's public system, an interval during which symptoms often deepen.

Median Household Income

$7,900 median household income in Indonesia, shaping what households can allocate to private mental health care.

Percentage Who Need Therapy

81.0% of Indonesian adults with a mental health condition do not receive formal specialist treatment.

Provider Shortage

76% of Indonesia's mental health workforce falls short of what is needed to fully meet population demand for specialist care.

Mental Health Providers per 100k Residents

33.0 per 100,000 mental health workers in Indonesia, a density that shapes availability, wait times, and access across the country.

The 2018 Basic Health Research (Riskesdas) recorded 6.1% of Indonesians aged 15+ living with depression and 9.8% with anxiety symptoms, roughly 19 million. UGM's 2022 mental health survey found that only 8.4% of those reporting symptoms sought professional help, citing cost, distance, and stigma. Grouport removes two of those three barriers by delivering care over the same smartphone Indonesians already use for GoJek and WhatsApp.

UNDERSTANDING THE CHALLENGE

Why Indonesia's Geography Blocks Care.

The Problem

Indonesia's 275 million people spread across 17,508 islands and 34 provinces, but licensed psychologists cluster in Jakarta, Surabaya, Bandung, and Yogyakarta. WHO's Mental Health Atlas records just 0.5 psychiatrists per 100,000 residents nationally, and in outer provinces like Maluku Utara, Papua Barat, and Nusa Tenggara Timur that ratio drops to fewer than 0.1. A resident of Sorong or Ende who wants weekly therapy faces either a flight to Java or nothing.

The Impact

The 91% treatment gap WHO tracks for the Southeast Asia Region is not evenly distributed. Riskesdas 2018 recorded that only 9% of Indonesians with severe mental disorders receive any treatment, and roughly 14% of families with a diagnosed relative still resort to pasung (physical restraint) because no clinical alternative is reachable. In lower-middle-income Indonesia, out-of-pocket psychiatry consultations in Kemang or Menteng run 500,000-1,500,000 IDR per session, pricing out most of the 58.8% who live in urban areas but earn median wages.

The Solution

Online group therapy sidesteps the geography problem entirely. A licensed therapist facilitating a Grouport session at 08:00 EST is reachable at 19:00 WIB in Jakarta, 20:00 WITA in Bali, or 21:00 WIT in Jayapura, spanning all three Indonesian time zones in one live call. The 6-12 person format also solves an economic problem: sharing a therapist's hour across a small group cuts the per-person cost to $32, a fraction of the 750,000 IDR average private session in South Jakarta.

76% of Indonesia's mental health workforce falls short of what is needed to fully meet population demand for specialist care.

Grouport requires only a smartphone and a stable connection, which Indonesia already has: the 2023 APJII survey reported 78.19% internet penetration, or roughly 215 million members, and Telkomsel/Indosat 4G reaches every provincial capital. Matching happens right away regardless of whether you register from Kelapa Gading or Kupang, so the six-week puskesmas queue means you can join right away. HIPAA-grade encryption keeps sessions private, which matters in a country where mental health stigma still deters roughly two-thirds of would-be patients from local clinics.

Getting Into Care Without Leaving Your Island.

The practical friction of getting a therapy appointment in Indonesia is rarely the diagnosis, it is the logistics: finding a licensed provider within reasonable travel, affording the fee, and waiting out a queue that averages six weeks in Java and stretches longer in the outer islands. Grouport is built to short-circuit all three obstacles from the first booking.

Geographic Barriers

Indonesia's 5,120 km east-west span crosses three time zones (WIB, WITA, WIT), and BPS 2020 census data shows 41.2% of the population still lives outside the metropolitan Jakarta, Surabaya, Bandung, and Medan corridors. A psychology graduate ratio of one licensed clinician per roughly 300,000 residents in provinces like Kalimantan Utara or Papua Selatan means the nearest in-person psikolog can be a two-hour ferry plus a domestic flight away. Grouport eliminates that travel: any patient on Sumbawa, Halmahera, or Nias joins the same 20:00 WIB session as one in Menteng, as long as they have an internet connection and an English conversational baseline.

Extended Wait Times

Public mental health services delivered through puskesmas and RSJ hospitals list an average 16-week wait for a first psychology consultation in Jakarta and Surabaya, and Kompas reporting from 2023 documented waits exceeding 3 months at RSJ Marzoeki Mahdi in Bogor and RSJ Menur in Surabaya. Private psychologists in Kemang or Seminyak book two to four weeks out. Grouport matches new members to a group right away of registration, so a Wednesday sign-up typically joins their first Friday session, cutting the effective wait to less than the puskesmas triage phone call itself.

Systemic Challenges

Indonesia's BPJS Kesehatan universal insurance covers mental health under Perpres 82/2018, but coverage is limited to the puskesmas referral chain and a handful of RSJ hospitals per province. Kemenkes 2022 data shows 48 RSJ mental hospitals for 275 million people, roughly one per 5.7 million. Add the WHO-recorded 0.5 psychiatrists per 100,000 and even fully-covered patients hit capacity ceilings. Grouport is direct-pay in USD ($32/session or $140/month), settled by any Visa or Mastercard including BCA and Mandiri credit cards, and never queued behind a BPJS referral.

Urban-Rural Divide

The 58.8% urban share masks a stark two-Indonesia reality: Jakarta and Surabaya residents can name three private psychologists within an ojek ride, while a Rote Ndao or Puncak Jaya resident may have zero within their kabupaten. Grouport erases that divide because a client in Waingapu joins the same licensed therapist as a member in South Jakarta, at the same hour, in the same 6-12 person room. Bandwidth requirements are modest, roughly the same as a WhatsApp video call, well within Telkomsel and IndiHome 4G capacity nationwide.

From registration to first session, the Indonesian Grouport onboarding runs: intake questionnaire (15 minutes), therapist-led matching (right away), and confirmation of your weekly time slot converted to WIB, WITA, or WIT. No referral letter, no ferry, no in-person intake. The 16-week wait becomes 2 days.

What Group Therapy Actually Costs in Indonesia.

Affordability and Income

Private one-on-one psychology sessions in South Jakarta, Kemang, and Menteng typically list 500,000-1,500,000 IDR per 60-minute session, roughly $32-$96 USD at the July 2026 exchange rate of ~15,600 IDR/USD. At Grouport's $32 per session (496,000 IDR), you sit at the floor of the local private-psikolog price band while receiving a licensed US-trained therapist and a structured 6-12 person cohort. The $140 monthly plan (2.18 million IDR) works out to roughly 545,000 IDR per weekly session, well below the 750,000 IDR average one-on-one fee in South Jakarta clinics.

Hidden Cost and Barriers

The unpriced costs of in-person care in Indonesia add up quickly. A weekly round-trip ojek or GrabCar from Depok or Bekasi to a Menteng clinic runs 60,000-120,000 IDR each way, plus 90 minutes of Jakarta traffic. Ferry-plus-flight itineraries from Ambon or Kupang to Java for monthly appointments run 1.5-3 million IDR before the session fee. BPJS-covered puskesmas visits are nominally free but consume half-days for triage. Grouport charges $32, full stop, with no travel, no parking, and no unpaid leave from work.

Immediate Availability

Because matching completes in right away, Indonesian members typically pay for their first group session is right away of deciding to try therapy. There is no deposit, no annual membership fee, and no minimum commitment beyond the monthly subscription cycle. Cancel anytime through the member portal. Payment settles in USD via Visa, Mastercard, or American Express, all supported by major Indonesian banks including BCA, Mandiri, BRI, and CIMB Niaga.

Mental health spending in Indonesia is dominated by out-of-pocket private care because public capacity is thin. WHO's Mental Health Atlas records the country spends less than 1% of its health budget on mental health, one of the lowest shares in the SEAR region. That leaves most working urban Indonesians choosing between an expensive private psikolog and no care at all.

How it Works

Community

Choose your online therapy group

Choose your desired online therapy group and sign up for our weekly plan. Most of our groups are $35/session, but our skills groups are $25/session.

Networking

Personalized match

We’ll ensure you're matched to an online therapy group that best fits your mental health challenges and schedule. Don’t worry if you’re not entirely sure which group is right for you, as after signing up, a care coordinator can help make sure you get started in the group that’s right for you. We typically match you to a group right away!

Video call

Meet weekly with your group

Join your group over video chat at the same time each week for 60-minute sessions. You’ll meet with the same members & therapist with a group of up to 12 members. Additional membership perks can include weekly handouts, symptom tracking, and one-off workshops.

Find Your Group

Concerns Indonesian Members Bring to Group.

Grouport runs groups organized by shared concern: anxiety, depression, DBT skills, relationship dynamics, teen support, and stress management. Indonesian members most often join anxiety and depression groups, tracking the 9.8% and 6.1% Riskesdas 2018 prevalence rates. Work-stress and burnout groups also draw heavy interest from Jakarta professionals, reflecting the metro's long commutes and dual-income household pressures documented in the 2023 LPEM UI survey.

Find your groupa group of nine people chatting online

Get Help for:

Self harm

Self-Harm, Suicidal Ideation, Self-injury, Suicide Survival

  • OCD
  • Anxiety
  • Depression
  • Trauma & PTSD
  • Borderline Personality Disorder
  • Bipolar Disorder
  • Narcissistic Abuse 
  • Eating Disorders
  • Body Dysmorphia 
  • Agoraphobia 
  • Anger Management
  • ADHD
  • Substance Abuse & Addiction
  • Postpartum depression or anxiety
  • Panic
  • Phobias
  • Grief & Loss
  • Relationship Challenges
  • Couples Issues
  • Parenting
  • Supporting a loved one
  • Work stress & burnout
  • Self-harm, Self-injury, Suicidal ideation
  • Chronic Illness
  • Divorce
  • Teen/Adolescent Groups 
  • Gender identity 
  • LGBTQIA Support

Common Treatments:

  • Dialectical Behavior Therapy (DBT) 
  • Cognitive Behavioral Therapy (CBT)
  • Exposure Response Prevention Therapy (ERP)
  • Acceptance and Commitment Therapy (ACT)
  • Emotion-focused Therapy (EFT)
  • Exposure Therapy
  • Motivational Interviewing 
  • Interpersonal Therapy
Vector Heart
USA

Meet Our Therapists

Our therapists represent a wide range of clinical specialties & diverse backgrounds. They all undergo the most stringent credentialing process. Grouport therapists are caring, expert mental health professionals with years of experience helping people get the tools they need to see long-lasting change.

Every Grouport therapist is licensed (LCSW, LMFT, LMHC, or PhD/PsyD) with graduate training from accredited US programs and 3+ years leading group modalities. Sessions run in English, so members should be comfortable participating in English-language discussion. Facilitators lead with CBT, DBT, and interpersonal process frameworks, all of which translate well across cultures and are already familiar to Indonesian members who have engaged with psikolog training rooted in the same evidence base.

FIND YOUR MATCH

a healthier future starts right here

Grouport’s Results

80% of our members start with moderate to severe mental health symptoms

70% of our members feel significantly better within just 8 weeks

50% of our members achieve remission levels within just 8 weeks

80%
of our members start with moderate to severe mental health symptoms

70%
of our members feel significantly better within just 8 weeks

50%
of our members achieve remission levels within just 8 weeks

Find your Group

girl with chart on face

Affordable Group Therapy & Care Options in Indonesia.

Group, individual, couples, family, IOP, and teen therapy — all online, all therapist-led. Mix and match care options to fit your needs — and get discounted pricing when you bundle.

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Group Therapy

$35/session
billed at $140/month

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Individual Therapy

$112/session
billed at $448/month

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Partnership

Couples Therapy

$123/session
billed at $492/month

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or Learn More

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Family Therapy

$160/session
billed at $640/month

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or Learn More

IOP Therapy

$337/week
billed at $1,348/month

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or Learn More

Frame

Teen Therapy

$112/session
billed at $448/month

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or Learn More

Meaningful Results

Check out how our services have helped our members see life-changing results

Stephanie

“Grouport is time flexible and affordable and if it didn’t exist, I don’t know where I would go. I had looked into other places before Grouport and there really wasn’t any option like it.”

Michael

“I highly recommend this to anyone who is struggling with anxiety or depression. The therapists are top notch and have made me feel really comfortable and my anxiety has improved tremendously in only a few sessions!”

Isabel

"I joined Grouport to work on myself and to heal. I’m learning so much at every session! The change I see not only in myself but in my fellow group members is abundantly encouraging and profoundly fulfilling. Group therapy with Grouport is a powerful healing tool."

Sheldon

“I was feeling very down at the end of 2020 and I was ready to do something drastic that I know I'd likely regret. The group definitely helped show me that there are people who feel the same way as I do.”

Nancy

“The therapy from Grouport is high quality and convenient. I am becoming much more self aware and am liking myself more. My relationships at work are better and I’m much happier.”

Emily

“I like the connection you can make with total strangers and the confidentiality it comes with.”

Olivia

“My weekly group helps me get through the week. Best experience ever!”

Danielle

"Grouport can help you with your issues. Their therapists are well trained to work with you on your issues. I felt my anxiety greatly improve after only a few sessions. I highly recommend it!"

Glenn

"Grouport's approach to DBT is a real strength. This approach provides tools and methods for working with difficult emotions and getting a handle on them. It has given me hope where other approaches have failed."

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Common Questions from Indonesian Members.

In smaller Indonesian cities like Yogyakarta or Denpasar, how does Grouport protect me from running into a neighbor or colleague in a therapy group?

Grouport cohorts are assembled across borders, so your weekly video group of 6 to 12 pairs you with English-speaking members from Australia, Singapore, the UK, and other Indonesian provinces rather than people from your own kelurahan or expat circle in Ubud or Yogyakarta. Sessions run on HIPAA-secure video with licensed therapists, and you can join right away without a puskesmas referral or a waiting room visit. That distance keeps the strong local stigma around mental health at arm's length while you do the work.

How does Grouport compare to the EAP benefits offered by multinational employers in Jakarta and Surabaya?

Corporate EAPs in Indonesia typically cap sessions at 3 to 6 per year, route users through an HR-adjacent portal, and often connect callers to generalist counselors rather than licensed clinicians. Grouport runs weekly video groups of 6 to 12 members led by licensed therapists, with no session cap and no employer visibility into your participation. At $32 per session paid privately, you keep continuity even if you change jobs, switch from a Jakarta head office to a Bali remote role, or work for a company without EAP coverage at all.

How do I know if my insurance covers out-of-network therapy?
Call your insurance and ask specifically about out-of-network mental health benefits. Questions to ask include - Do I have out-of-network mental health coverage? What's my out-of-network deductible? What percentage is reimbursed after deductible? Is there a session limit? Do I need preauthorization? What's the process for submitting claims? Get this in writing if possible.
Can I do therapy if I've moved to a new country recently?
Yes. Moving to a new country creates adjustment stress, loneliness, identity shifts, and practical challenges. Therapy helps you navigate the transition, process what you've left behind, and build life where you are now. Moving countries is genuinely difficult even when you chose it.
How do time zones work for international clients?
Our therapists are located all over the world and work various hours to accommodate different time zones. Depending on where you live, sessions might be in your morning, afternoon, evening, or night. We'll work with you to find times that fit your schedule and our therapists' availability.
What if I want to work on issues but don't want to share details?
You don't need to share every detail to benefit from group. You can participate meaningfully without sharing every detail of your life. You can keep it high level by talking about patterns, feelings, or what you're struggling with conceptually. Ultimately, you totally control your level of disclosure. Many people surprise themselves by sharing more than expected once trust builds. By recognizing the commonalities people experience in the group, most people ultimately feel comfortable sharing more than what they would have though they’d feel comfortable sharing. It is precisely being vulnerable with others and confiding in others, which serves as a major driver of improved therapeutic outcomes and why online group therapy is so successful.
Can I join a group if I'm already in crisis?
It depends on the crisis type and severity. Severe crises typically require more intensive treatment like IOP, PHP, or hospitalization before group therapy by itself is appropriate as groups can't provide crisis-level support. In a crisis you typically need more intensive care. You can always join a group after crisis stabilization. If you're in crisis during group membership, a care coordinator can help you get additional individual support, more frequent intensive care that combines multiple group sessions with individual therapy, perhaps medication management, or connects you with appropriate crisis resources while maintaining your group participation if safe and appropriate. Often groups help stabilize you through connection and support, but sometimes you need more intensive work first. An assessment conversation with a therapist can help figure out the best treatment plan.
Can groups help with chronic illness or medical challenges?
Living with ongoing chronic health challenges is isolating and many people don't get what it's like. Being in group therapy with others managing chronic conditions reduces that isolation significantly. You’ll also get practical coping strategies from people who actually live the same or similar reality. Groups help members live fully despite limitations their chronic illness may present.
What if group members give conflicting advice?
Multiple perspectives can be actually valuable. You're getting different viewpoints, then deciding what resonates with your situation. First consider what others are saying, and then find what works for you. Like anything in life, take what helps for you, and anything that’s unproductive disregard.
Do I need to download any software?
If your sessions happen through our member portal, then no, Grouport's therapy platform works directly through your web browser, no downloads or installations are required. Simply click the session on your home page within your member portal, and you'll join your session from there. If your sessions happen outside of our member portal, then you should download Zoom on your device which can be downloaded for free. If your sessions happen outside of our member portal, you’ll receive an auto session reminder email 24-hours before each session with a unique HIPAA compliant Zoom link to join that week’s session. Our care coordinators and technical support staff will assist you with anything you need, to ensure you know how to smoothly access your sessions.
Can I use my phone for video sessions?
We recommend joining from a computer, laptop or tablet in a private setting as that typically provides for a better therapeutic experience. If you’d prefer to join from a smartphone, you can absolutely do so as our platform works well on smartphones (both iPhone and Android). Using your phone can be convenient as it allows you to attend therapy from anywhere private. However, we recommend using WiFi rather than cellular data when possible to ensure stable video quality and avoid data charges. Consider using headphones for better audio quality and privacy, and position your phone so your therapist can see your face clearly (many clients use a phone stand). While phones can work well, many clients prefer larger screens like tablets, laptops, or computers for a more immersive experience.
What happens if my internet cuts out mid-session?
If your internet disconnects during a group session, rest assured your therapist will still be there as it's a group session with other group members, so they will be there when you rejoin. For private sessions, like individual therapy, your therapist will wait 20 minutes for you to reconnect. Try refreshing your browser, using a private or different web browser, restarting your device, switching to a different device, or switching to mobile data if wifi isn’t working. If you can’t resolve the issue contact our technical support team at and they will work with you on resolving.

Where in Indonesia Grouport Reaches.

Counties

Grouport serves members across all 38 Indonesian provinces including DKI Jakarta, Jawa Barat, Jawa Tengah, Jawa Timur, Banten, Yogyakarta, Bali, Sumatera Utara, Sumatera Barat, Riau, Kepulauan Riau, Sumatera Selatan, Lampung, Aceh, Kalimantan Barat, Kalimantan Tengah, Kalimantan Selatan, Kalimantan Timur, Kalimantan Utara, Sulawesi Utara, Sulawesi Tengah, Sulawesi Selatan, Sulawesi Tenggara, Gorontalo, Sulawesi Barat, Maluku, Maluku Utara, Papua, Papua Barat, Papua Tengah, Papua Pegunungan, Papua Selatan, and Papua Barat Daya.

Cities

Members join from Jakarta, Surabaya, Bandung, Medan, Semarang, Makassar, Palembang, Denpasar, Yogyakarta, Batam, Pekanbaru, Padang, Malang, Balikpapan, Samarinda, Banjarmasin, Pontianak, Manado, Ambon, Jayapura, Kupang, Mataram, Bandar Lampung, Tangerang, Bekasi, Depok, Bogor, and Surakarta, spanning all three WIB, WITA, and WIT time zones.

Zip Codes

10110, 10120, 12190, 12920, 40111, 60111, 50111, 80361, 20111, 70111

If you have an address in Indonesia, Grouport can serve you regardless of your zip code.

Online Group Therapy Available Worldwide

Grouport offers online group therapy available globally for people in 200+ countries. Find a group led by a licensed therapist that fits your needs.

Afghanistan Aland Islands Albania Algeria American Samoa Andorra Angola Anguilla Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cabo Verde Cambodia Cameroon Canada Cayman Islands Central African Republic Chad Chile China Christmas Island Colombia Comoros Cook Islands Costa Rica Croatia Cuba Curacao Cyprus Czech Republic Côte d'Ivoire Democratic Republic of the Congo Denmark Djibouti Dominica Dominican Republic Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Eswatini Ethiopia Falkland Islands Faroe Islands Fiji Finland France French Guiana French Polynesia Gabon Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guam Guatemala Guernsey Guinea Guinea-Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Iran Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jersey Jordan Kazakhstan Kenya Kiribati Kosovo Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macau Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mayotte Mexico Micronesia Moldova Monaco Mongolia Montenegro Montserrat Morocco Mozambique Myanmar Namibia Nauru Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Niue Norfolk Island North Macedonia Northern Mariana Islands Norway Oman Pakistan Palau Palestine Panama Papua New Guinea Paraguay Peru Philippines Pitcairn Poland Portugal Puerto Rico Qatar Republic of the Congo Reunion Romania Russia Rwanda Saint Barthélemy Saint Helena Saint Kitts and Nevis Saint Lucia Saint Martin Saint Pierre and Miquelon Saint Vincent and the Grenadines Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia Seychelles Sierra Leone Singapore Sint Maarten Slovakia Slovenia Solomon Islands Somalia South Africa South Korea South Sudan Spain Sri Lanka Sudan Suriname Svalbard and Jan Mayen Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Timor-Leste Togo Tokelau Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Turks and Caicos Islands Tuvalu U.S. Virgin Islands Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Vatican City Venezuela Vietnam Wallis and Futuna Western Sahara Yemen Zambia Zimbabwe
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Let’s find the right therapist match for you, so you can get consistent & effective care.

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