Get Better, Together
With roughly 1,750 residents on a 35-square-kilometre island 1,600 kilometres east of the Australian mainland, Norfolk Islanders face a mental health workforce of just 7.8 workers per 100,000. Grouport places you in a weekly video group with a licensed therapist for $32 per session, with matching finalised in immediate, no flight to Brisbane or Sydney required.

Understanding the landscape of mental health care access and the challenges
residents face across the state.
Because Norfolk Island's population is small enough to fit inside a single suburb, standalone epidemiology is scarce, so figures here draw on WHO Global Health Observatory workforce reporting, Western Pacific Regional Office prevalence estimates, and World Bank regional data for small island territories. What is not in dispute is the workforce reality: at 7.8 mental health workers per 100,000 residents, the island sits well below the WHO minimum benchmark for adequate care.
UNDERSTANDING THE CHALLENGE
Norfolk Island is an Australian external territory of roughly 1,750 people governed under a mix of federal Commonwealth law and delegated Queensland administration since the 2016 governance reforms. Formal mental health services run through the Norfolk Island Health and Residential Aged Care Service (NIHRACS), supported by visiting mental health clinicians and telehealth links to mainland providers. There is no permanent resident psychiatrist, and psychology services depend heavily on fly-in specialists and Medicare-funded telehealth arranged through the local GP practice. In practical terms, a resident of Kingston or Cascade cannot walk into a dedicated therapy clinic the way a Sydneysider can.
A 12-week wait for talk therapy is not an abstract number on an island where everyone knows everyone. It is a full school term at Norfolk Island Central School, a complete tourist season shift, or the interval between two of the four Air New Zealand and Qantas rotations that connect the island to Auckland and Sydney each week. During that quarter, a farmer at Longridge processing grief, a hospitality worker in Burnt Pine navigating burnout, or a student weighing whether to leave for university in Brisbane is left to self-manage. The island's tight community can be a source of comfort, but it also means privacy is scarce, and confidentiality concerns often delay help-seeking further.
Online group therapy fits Norfolk Island's realities in a specific way: it removes the two biggest local barriers, distance and anonymity, in a single stroke. Grouport groups run at 6 to 12 participants meeting weekly by HIPAA-compliant video with a licensed therapist trained in evidence-based approaches like CBT and DBT skills. Sessions are held in English, the primary language across Norfolk alongside the Norf'k creole, and members join from home rather than a shared clinical waiting room where they might see a cousin, a former teacher, or their employer's spouse walking in behind them.
Instead of joining a NIHRACS waitlist that runs a quarter long, Grouport matches new members with a group right after intake. There is no need to book a $600 to $1,200 return flight to Sydney or Brisbane to access private therapy, no need to explain your situation to a clinician who arrives on the island for a week at a time, and no need to coordinate around the limited flight schedule when a session runs late. Priced at $32 per session and $140 per month in USD, the service converts what would otherwise be a travel-and-lodging line item into a flat weekly cost that fits alongside the island's already-elevated grocery and utility bills.
Mental health access on Norfolk Island is shaped by two structural facts: a resident population of about 1,750 people and a health system delivered through a single integrated service, NIHRACS, backed by mainland telehealth. Specialist psychology and psychiatry are almost entirely fly-in or virtual, and private in-person therapy in the traditional sense does not exist on the island in any meaningful volume.
At roughly $1,664 USD per year, a Grouport membership is a meaningful line item for a household in Norfolk Island's middle-low income band, but it compares favourably to even two or three off-island psychology visits once the airfare, typically AUD 600 to 1,200 return, and accommodation are included. In an economy where imported goods carry a freight premium and utility costs run higher than the mainland average, converting mental health care from a travel-based event into a fixed monthly subscription protects household budgets from the kind of unexpected spend that often derails treatment continuity.
The advertised fee for a session with a mainland psychologist rarely captures what a Norfolk Island resident actually pays. A round trip to Sydney means at least one overnight stay, ground transport at both ends, and lost income from a small business or shift-based job that cannot easily absorb multi-day absences. For families running one of the island's guesthouses, farms, or hospitality venues, being off-island for a therapy appointment can mean closing the doors. Grouport eliminates the airfare, the hotel, the ground transfers, and the workday interruptions, a 60-minute session runs from wherever you have connectivity through Norfolk Telecom.
Rather than waiting a quarter for a first appointment through NIHRACS or a visiting specialist's next rotation, Grouport members typically join their first group right away of completing a short intake. On an island where the next flight in might not land for three days, that speed converts therapy from a logistical project into a same-week decision.
Private psychology on the Australian mainland typically runs AUD 200 to 280 per hour, with Medicare rebates of around AUD 96 per session under the Better Access scheme leaving a substantial gap fee. Add airfare from Norfolk Island and lodging in Sydney or Brisbane, and a single in-person session can easily exceed AUD 1,500 all-in. Grouport's flat $32 USD per session, billed monthly at $140, replaces those swings with a predictable weekly cost.
Choose your desired online therapy group and sign up for our weekly plan. Most of our groups are $35/session, but our skills groups are $25/session.
We’ll ensure you're matched to an online therapy group that best fits your mental health challenges and schedule. Don’t worry if you’re not entirely sure which group is right for you, as after signing up, a care coordinator can help make sure you get started in the group that’s right for you. We typically match you to a group right away!
Join your group over video chat at the same time each week for 60-minute sessions. You’ll meet with the same members & therapist with a group of up to 12 members. Additional membership perks can include weekly handouts, symptom tracking, and one-off workshops.
Grouport runs weekly groups for anxiety, depression, DBT skills, obsessive-compulsive patterns, grief and loss, relationship challenges, trauma recovery, and stress management. The clinical curriculum draws on CBT, DBT, and interpersonal therapy, modalities that align with the frameworks used by Australian psychologists under the Better Access scheme, so referrals from a Norfolk Island GP or NIHRACS clinician translate cleanly into what participants encounter in sessions.
Relationship Issues, Codependency, Attachment Issues, Divorce, Loneliness, Anger Management, Self-Esteem, Grief & Loss, Chronic Illness, Gender Dysphoria, Infertility, Fertility Treatment & IVF Support, Pregnancy Loss & Miscarriage, Couples Issues, Parenting, Supporting a loved one, LGBTQIA Support
Self-Harm, Suicidal Ideation, Self-injury, Suicide Survival
Dialectical Behavior Therapy (DBT), Cognitive Behavioral Therapy (CBT), Exposure Response Prevention (ERP), Exposure Therapy, Internal Family Systems (IFS), Eye Movement Desensitization & Reprocessing (EMDR), Acceptance & Commitment Therapy (ACT), Psychodynamic Therapy, Motivational Interviewing (MI), Emotionally Focused Therapy (EFT), Rational Emotive Behavior Therapy (REBT), Trauma-Focused CBT (TF-CBT), Narrative Therapy, Schema Therapy, Solution-Focused Brief Therapy (SFBT), Somatic Therapy, Mindfulness-Based Cognitive Therapy (MBCT), Cognitive Processing Therapy (CPT), Prolonged Exposure (PE), Interpersonal Therapy (IPT), Behavioral Activation

Our therapists represent a wide range of clinical specialties & diverse backgrounds. They all undergo the most stringent credentialing process. Grouport therapists are caring, expert mental health professionals with years of experience helping people get the tools they need to see long-lasting change.
Every Grouport group is led by a licensed US-based therapist with graduate training in mental health and hands-on experience running structured therapy groups. Clinicians are briefed on working with international participants, including the small-community dynamics that shape how Norfolk Islanders, Pitcairn descendants and more recent settlers alike, talk about family, faith, and confidentiality. Sessions run in English, and members can request a re-match at no cost if a group does not feel like the right fit.
a healthier future starts right here
80% of our members start with moderate to severe mental health symptoms
70% of our members feel significantly better within just 8 weeks
50% of our members achieve remission levels within just 8 weeks
80%
of our members start with moderate to severe mental health symptoms
70%
of our members feel significantly better within just 8 weeks
50%
of our members achieve remission levels within just 8 weeks
Find your Group

Group, individual, couples, family, IOP, and teen therapy — all online, all therapist-led. Mix and match care options to fit your needs — and get discounted pricing when you bundle.
$35/session
billed at $140/month
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Check out how our services have helped our members see life-changing results
Stephanie

“Grouport is time flexible and affordable and if it didn’t exist, I don’t know where I would go. I had looked into other places before Grouport and there really wasn’t any option like it.”
Michael

“I highly recommend this to anyone who is struggling with anxiety or depression. The therapists are top notch and have made me feel really comfortable and my anxiety has improved tremendously in only a few sessions!”
Isabel

"I joined Grouport to work on myself and to heal. I’m learning so much at every session! The change I see not only in myself but in my fellow group members is abundantly encouraging and profoundly fulfilling. Group therapy with Grouport is a powerful healing tool."
Sheldon

“I was feeling very down at the end of 2020 and I was ready to do something drastic that I know I'd likely regret. The group definitely helped show me that there are people who feel the same way as I do.”
Nancy

“The therapy from Grouport is high quality and convenient. I am becoming much more self aware and am liking myself more. My relationships at work are better and I’m much happier.”
Emily

“I like the connection you can make with total strangers and the confidentiality it comes with.”
Danielle

"Grouport can help you with your issues. Their therapists are well trained to work with you on your issues. I felt my anxiety greatly improve after only a few sessions. I highly recommend it!"
Glenn

"Grouport's approach to DBT is a real strength. This approach provides tools and methods for working with difficult emotions and getting a handle on them. It has given me hope where other approaches have failed."
Norfolk Island has roughly 7.8 mental health workers per 100,000 people and reported wait times around 12 weeks for those who can access services, and in practice, ongoing group therapy simply isn't offered on the island. Most residents needing specialist care either fly to mainland Australia or New Zealand, or rely on telehealth arrangements that often carry the same mainland waitlists.
Grouport is different in three concrete ways. First, there's no waitlist, you can typically join a group within a week of signing up. Second, our flat weekly membership costs a fraction of a return flight to Sydney or Auckland for a single appointment, and there's no per-session Medicare gap to worry about since we bill in USD directly. Third, you get the same group each week with the same facilitator, which is the format most closely linked to lasting change, something a one-off mainland visit can't replicate.
Grouport works well for Norfolk Island residents because the barriers you face locally simply don't apply to us. Sessions run entirely in English over secure video, so there's no language mismatch to navigate. Payment is processed in USD by international card, which sidesteps the currency and banking limitations that come with a population of under 2,000 people and no local mental health clinic on the island itself.
Timezone-wise, Norfolk Island Time (NFT, UTC+11 standard / +12 during Australian daylight saving) aligns closely with our evening AEDT group slots, meaning several weekly options land in your morning or early afternoon rather than the middle of the night. All you need is a reliable internet connection, a private space, and a device with a camera. That's genuinely it, no travel to the mainland, no waitlist, no need to explain your situation to someone who's never heard of your postcode.
Burnt Pine, Kingston, Cascade, Anson Bay, Longridge, Middlegate, Steele's Point, Rocky Point, Ball Bay, Bumboras, Country Road, Mission Road, Bucks Point, Duncombe Bay
Burnt Pine (commercial centre), Kingston (historic capital), Cascade, Middlegate, Longridge, Anson Bay, Steele's Point, Rocky Point, New Farm, Selwyn, Ball Bay
Grouport serves all zip codes across Norfolk Island. If you have an address in Norfolk Island, Grouport can serve you regardless of your zip code.
Let’s find the right therapist match for you, so you can get consistent & effective care.
